When you get your heating, air conditioning, and plumbing service through us, you can be assured that it is done properly. Check out our reviews below to read what your neighbors are saying about our heat, AC, and plumber services in Stockholm, WI.
Performed scheduled A/C and furnace tune-up inspection. Air conditioning system inspected and found operating within normal parameters with evaporator coil and refrigerant lines functioning properly. During furnace inspection, discovered 30-year-old boiler with severely compromised burner assembly—burners completely plugged with soot despite being only two years old. Extensive soot accumulation found throughout boiler combustion chamber. Investigation revealed presence of mothballs stored in proximity to boiler, which when exposed to combustion can produce caustic byproducts leading to accelerated corrosion and burner deterioration. Evidence of rodent activity observed inside boiler unit with insulation damage noted. Due to unsafe operating condition, shut down gas supply and electrical power to boiler until unit can be properly cleaned with new burners installed or full boiler replacement completed. Documented conditions with photographs. Recommended scheduling appointment with adviso
Responded to service call for water softener displaying ERR1 error code and failing to drain properly. Upon inspection, diagnosed 7-year-old unit with malfunctioning motor preventing water discharge through drain port during regeneration cycle. Motor mechanism not operating correctly, causing system to fill with water and halt regeneration process. Evaluated cycle controller assembly and drainage components to confirm motor failure as root cause. Documented equipment condition with photographs showing cycle controller, valve assembly, PVC plumbing connections, and complete water treatment system configuration including associated filtration components. Provided customer with multiple repair options including motor replacement, complete resin rebed service, or new water softener unit installation to restore proper system operation.
Responded to a slow-draining shower drain where the homeowner had unsuccessfully attempted to clear the blockage using a hair zipper tool. Upon inspection, identified a significant clog located approximately 5 feet down the drain line consisting of accumulated pet hair. Successfully cleared the obstruction using a drain auger, restoring proper drainage to the shower.
Responded to service call regarding shower head compatibility issue with recently installed valve. Upon inspection, determined that the shower valve installed by our company was incompatible with the customer-supplied shower head and trim kit. The property owner had requested installation of their purchased valve, but our valve was installed instead. Documented the specifications and finish of the desired trim kit (dark bronze) through photographs to source matching replacement components. Advised that correct trim kit in matching color and similar style will be provided and installed under warranty to ensure compatibility with customer's preferred fixtures. Additionally, installed shut-off stops for the bathroom vanity rough-in while on site.
Responded to callback for boiler water leak on floor. Removed insulation to access heat exchanger and water tank, traced leak source to condensate line. Disassembled and thoroughly flushed condensate line, cleared blockage in drain pipe. Reassembled system and tested operation—unit ran properly with no visible leaking. However, suspect potential pinhole leak in heat exchanger that may be allowing boiler water to drain internally. Resolved immediate floor water issue through condensate system cleaning. Recommend monitoring hydronic side for low water conditions during fall maintenance visit, as homeowner shuts off water supply when away from property, making continuous observation difficult during summer months.
Responded to a clogged bathroom sink drain caused by excessive hair accumulation in the tailpiece and trap assembly. Disassembled the P-trap, removed all hair buildup from both the trap and tailpiece, and reassembled the drain system. Verified proper water flow and drainage upon completion, with sink now functioning normally.
Performed air conditioning tune-up on rental property unit. Found condensing coil completely plugged with debris, causing inadequate cooling performance. Thoroughly cleaned and washed out coil, restoring proper airflow. Verified system operation with refrigerant diagnostics showing 18° superheat and 8° subcooling, with satisfactory temperature drop across evaporator coil. Noted poor installation quality of air handler and furnace by previous contractor. Customer disconnected thermostat to reconnect to smart device after service completion.
Responded to no-cooling complaint on recently installed system that was unable to reduce indoor temperature below 77°F despite running continuously for 7 hours. Upon arrival, performed operational testing which confirmed system was functioning properly with temperature split exceeding 15 degrees across the evaporator coil. Investigation revealed all basement ceiling registers were fully open, causing significant conditioned air loss to the lower level and inadequate airflow to the main floor. Closed all basement registers to redirect airflow to upper living areas and conducted multiple operational tests to verify proper system performance. Temperature split remained consistent above 15 degrees, confirming adequate refrigerant charge and proper heat exchange. Explained to homeowner that extended run times are expected during periods of extreme outdoor temperatures and that the system may be slightly undersized for the total square footage of the home. Recommended monitoring system perfo
Responded to no cooling complaint on 8-year-old air conditioning system with indoor temperature exceeding 80 degrees. Performed system diagnostics and found low refrigerant charge indicated by low suction pressure, low subcooling, and high superheat readings. Added 2 pounds of refrigerant to system and conducted leak detection; no significant leaks identified at time of service.
Performed comprehensive maintenance on four mini-split units at a church facility. Two units on the cemetery side received deep cleaning service, which included full disassembly of the indoor heads, exterior washing of components, reassembly, and operational verification. The remaining two mini-split units on the opposite side of the building received standard tune-up service. All four systems were inspected and confirmed to be operating properly upon completion.
Completed follow-up service call to address previous water discharge from relief valve. Replaced auto fill valve and backflow preventer to correct system over-pressurization issue. Refilled hydronic system, purged air by leaving automatic vent open on expansion tank, and tested all heating zones for proper operation. Installed auto filter for boiler and new pressure relief valve. All zones operated as designed with no active leaks observed at time of service.
Completed Family Rewards cooling maintenance visit on residential HVAC system consisting of two mini-split units and one heat pump. Performed operational checks on all equipment, noting minor fan buildup on living room head unit that customer declined service for at this time. Replaced customer-supplied air filter, rinsed all outdoor condenser units, and verified proper system operation across all zones. All equipment functioning within normal parameters upon completion of tune-up service.
Responded to service call for tankless water heater with pilot light that would not remain lit. Upon inspection, determined that the pilot ignition system was weak and the unit was struggling to maintain proper operation. Documented existing installation with photos showing wall-mounted tankless unit with copper heat exchanger, venting system, and associated plumbing connections. Evaluated system performance and determined that repair of the failing ignition components would not be cost-effective given the age and condition of the unit. Provided estimate for replacement with conventional tank-style water heater as a more reliable long-term solution.
Responded to callback for lack of hot water following shower cartridge replacement. Upon inspection, determined shower trim was improperly installed during initial service visit. Removed and reinstalled shower trim correctly, restoring full hot water function to the shower fixture.
Responded to water leak in mechanical room. Upon inspection, identified the source as a leaking temperature and pressure relief valve on the boiler. Released excess pressure from the system and shut off the automatic fill valve to stop the leak. Additionally, installed a new sink faucet and drain assembly in the bathroom to replace the broken pop-up drain stopper. Advised homeowner that the auto fill valve remains off and recommended scheduling a follow-up appointment upon return from vacation to verify the floor remains dry and complete replacement of the auto fill valve if necessary.
Responded to master bathroom shower drip caused by faulty cartridge. Diagnosed leaking cartridge assembly, provided estimate, and successfully replaced cartridge to restore proper function and eliminate water leak.
Responded to low water pressure complaints in bathroom shower and toilet at rental property. Disassembled and cleaned showerhead, removing heavy sediment buildup that was restricting water flow. Replaced toilet flapper and adjusted fill valve water level to correct slow fill time and multiple flush cycles. Recommended water treatment and filtration system evaluation to address ongoing sediment issues.
Completed preventive maintenance tune-ups on two 3-year-old air conditioning systems. Performed comprehensive service including condenser coil cleaning, component inspection, temperature differential verification, and operational testing on both units to ensure optimal performance and efficiency.
Completed annual maintenance on 19-year-old geothermal heat pump system. Inspected and tested loop and load side pressures and temperatures, noting load side pressure slightly low but within acceptable operating range. Determined not to add water to system to prevent over-pressurization during heating season. Verified loop water temperature at 43°F and confirmed air handler operation. Replaced air filter and completed full system inspection with all components functioning properly.
Responded to no cooling complaint on residential air conditioning system. Upon arrival, found condenser fan motor humming but not starting, requiring manual assistance to initiate operation. Diagnosed failed dual run capacitor exhibiting visible bulging, indicating internal failure. Removed and replaced defective capacitor with proper rated replacement. Verified condenser fan motor and compressor started properly without assistance. Checked system operation and confirmed unit cooling effectively with normal amperage draws on all components.
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