Odell McElwaine
02:03 19 Oct 18
I believe the people working are genuinely helpful, however they seem to be too busy to be effective. I scheduled a consultation for service, but it wasn't an emergency so I was double scheduled several times and didn't get my consultation for nearly a month. I was promised communication regarding a heating unit that would be helpful for my home, however after several days I am still waiting for the information. Thanks anyway I guess...
Mark Winterfeldt
14:45 15 Oct 18
I had been using the company that installed our geothermal unit for yearly maintenance. When I called them this fall they told me that they no longer service geothermal. What?! Thanks for letting me know that.
After a little research I was directed to Hurlbert. Setting up the appointment was easy. The tech called me before he came to give me a heads up. Oh, by the way, these guys actually come when they say they will come. That’s awesome. Mike was very friendly and courteous. He wasn’t pushy when suggesting service issues. As far as pricing, they are competitive. I will be using them from now on as my geothermal maintenance company.
Martin Torres
16:15 01 Oct 18
Shawn provided great plumbing service! He is very experienced and easy to talk to. Shawn came out today and fixed my on going leaking and clogging problem from bathroom sink. He’s a great guy! This is my second time using Hurlburt and and they have provided great service and technicians with great customer service!
Stephen Quickert
17:54 28 Sep 18
I needed an inspection of the heater in my recently purchased home. I received the inspection the day after I called; it was quick, but thourough and a very fair price. The technician gave me operating tips and things to be aware of (like the fan bearing noise and could go out in a few years). I will definitely use them again.
Sandy Checkalski
14:17 18 Sep 18
We called and needed an estimate in a very short time, for plumbing work. Connie took my info and made it work! Very happy with their customer service and getting the job done! Will continue using Hurlburt family owned business. Thanks so much!
Ji-Chia Liao
21:55 13 Sep 18
The service of Shawn is amazing . He was very sure of what he is doing and there was no non-sense move at all. The problems are solved immediately. He is a great plumber. I will give him a five star for his services!
William Acres
16:09 31 Aug 18
Awesome service. Technician was right on time and went straight to work. Had me up and running in 30 minutes, and even cleaned up after himself. The price was fair and I would highly recommend Hurlburt to anyone needing plumbing service.
Kel Roh
00:01 23 Aug 18
Andrew our estimator was awesome! He looked over our house and helped us find not only the right furnace and central air he helped us find the best deal! We got rebates and great service but to mention an INCREDIBLE WATRANTY!!
From the time we spoke to the woman that answered the phone we knew their customer service was amazing! The crew that installed were stellar!
Hurlburts has it all.... great deals, an efficient team and OUTSTANDING customer service! We cannot thank you all enough!
Marion Wolfe
20:19 08 Aug 18
The experience was a good one. They were very professional. I was surprised that they could set up an apt. for the next day. The plumber was very good with working around my schedule. He explained things well as I know nothing about plumbing matters. The receptionist, Connie, was very helpful on the phone also.
Kate Goosen
14:51 08 Aug 18
Excellent service. Technicians have always been very professional and thorough. They go over all your options and pricing before any work happens to make sure you know exactly whats being done. We will continue to use Hurlburt for all of our heating and cooling needs!
Howard Hazen
18:07 26 Jul 18
This was our first experience with Hurlburt and I must say it was better than expected. The 2 gentlemen that came arrived when they said they would, a very pleasant surprise! They were very professional and fixed our issue quickly and very well. They were even nice to our dog which can scare most people because she is a St. Bernard. Big bark but very sweet and they even showed her respect. I would recommend these 2 gentlemen to anyone and hope they are the ones who come back to do the rest we asked them about. Thank you so much for your efforts!!!
Andrew Schrader
20:22 22 Jul 18
Mike was great. He called prior to his visit to see if it was able to be resolved over the phone. After hearing more details, he arrived shortly after he contacted me. He was very professional, he let me know what he was doing, and he even showed me a video of what the problem was inside my furnace. He fixed the problem, cleaned up all the mess he made from the repair, and made sure everything was working. Afterwards, he gave me more tips on how I can keep my unit running efficiently by keeping it clean. All this on a Sunday.
Tom Malinoski
18:24 13 Jul 18
We called Hurlburt when our AC system gave us a message to call the service technician...so it was a non emergency situation...We set up an appointment for the next morning....very fast. Our technician Ernie was prompt, courteous, knowledgeable,and thourough. Diagnosed the problem, patiently explained the situation and installed the new part and charged a fair price... Now we have a new service company....Hurlburt
Bridget Cramer
21:45 10 Jul 18
We were pleased with how quickly they called us back and how prompt they were with their service. They listened to our needs and swiftly corrected our issue. Happy to refer you to friends and family and we will definitely call you again if we need service.
Kimberley Neuenburg
18:21 29 Jun 18
The staff at Hurlburt are very professional and friendly. They listened to what our needs were and installed the right furnace and air conditioner that works perfectly in our home. We are very happy with the product and company. Would highly recommend!
Had Hurlburt plumbers at our house to check on some things again today. They are very personable, professional and timely. Their customer service goes above and beyond. Hurlburt will always be my first call when I need something done!
Debra Farmer
23:07 21 Jun 18
All personnel are friendly and knowledgeable. They are patient and thorough when explaining and answering questions that I had. Tony G. made sure I was completely satisfied with the work performed as was Paul, who installed the mini-split. Paul cleaned up the area and was helpful in recommending the correct paint/caulking to purchase for blending the gutter color to my siding.
I’m pleased with working with Hurlburt and recommend them.
Tony Brown
15:48 20 Jun 18
We're able to schedule me for a furnace and air conditioning check up and cleaning very quickly, and even called to get my appointment moved up a little earlier. The tech was pleasant and very thorough, more thorough than any other cleaning/inspections I've had in the last 15 years... and replaced a couple start capacitors. Rates seemed a little higher than other places in town in my opinion, but felt warranted given the time spent and the thorough job, and ability to schedule me in just a few days. Only minor disappointment was that I requested both a furnace and air check/cleaning but, as he was finishing up, the tech mentioned he only had me scheduled for the air conditioning service, not both... so I will have the furnace cleaning done in the fall. They did offer to stay and complete the furnace which was nice, but I was ok with scheduling later since I won't be using my furnace until fall anyway, and didn't want to back up other appointments.
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Hurlburt Heating and Plumbing is Western Wisconsin’s largest and most referred home services company, ready to meet all of your service needs for heating, air conditioning, plumbing, and sewer and water line replacement and repair. We are also the region’s premier seller and installer of energy-efficient heating and cooling systems.
About Us
2017 Voted Best HVAC Company in the Valley
We are your your local Premier Lennox dealer serving Durand, Menomonie, Eau Claire, Mondovi, Plum City, Altoona and surrounding areas. We have been proudly owned and operated since 1959 and specialize in heating, cooling & plumbing for both residential & commercial applications.
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- 14 Hurlburt Customer Support Team Members
- 7 HVAC Service Technicians
- 7 HVAC Installers
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