Responded to service call for IBC hot water boiler displaying low water pressure code and auto-fill malfunction. Upon arrival, confirmed system was experiencing low pressure and automatic fill valve was not functioning properly. Inspected and adjusted auto-fill valve to restore proper operation.

Performed comprehensive annual maintenance service on the boiler system. Disassembled and removed heat exchanger for thorough cleaning to remove scale buildup and ensure optimal heat transfer efficiency. Cleaned burner assembly and combustion chamber. Reassembled heat exchanger and verified all connections were properly secured.

Conducted full electrical system inspection, checking all control components, safety devices, and wiring connections. Verified proper operation of control board, circulator pump, and zone valves. Tested all safety switches and limit controls for proper functionality.

Started boiler and monitored through complete heating cycle. Verified system reached proper operating

Trent L. Checked in 2 days ago

Responded to service call for IBC hot water boiler displaying low water pressure code and auto-fill malfunction. Upon arrival, confirmed system was experiencing low pressure and automatic fill valve was not functioning properly. Inspected and adjusted auto-fill valve to restore proper operation. Performed comprehensive annual maintenance service on the boiler system. Disassembled and removed heat exchanger for thorough cleaning to remove scale buildup and ensure optimal heat transfer efficiency. Cleaned burner assembly and combustion chamber. Reassembled heat exchanger and verified all connections were properly secured. Conducted full electrical system inspection, checking all control components, safety devices, and wiring connections. Verified proper operation of control board, circulator pump, and zone valves. Tested all safety switches and limit controls for proper functionality. Started boiler and monitored through complete heating cycle. Verified system reached proper operating

Prescott, WI 54021

Successfully installed a new 20-gallon pressure tank and 40-60 PSI pressure switch to restore proper water pressure regulation to the residential plumbing system. The new pressure tank was integrated with the existing water supply lines using appropriate copper and brass fittings, ensuring secure connections throughout the assembly. The 40-60 pressure switch was mounted and calibrated to maintain optimal system pressure between the designated range, providing reliable automatic pump control and preventing pressure fluctuations that can damage plumbing fixtures and appliances.

Kegan M. Checked in 13 days ago

Successfully installed a new 20-gallon pressure tank and 40-60 PSI pressure switch to restore proper water pressure regulation to the residential plumbing system. The new pressure tank was integrated with the existing water supply lines using appropriate copper and brass fittings, ensuring secure connections throughout the assembly. The 40-60 pressure switch was mounted and calibrated to maintain optimal system pressure between the designated range, providing reliable automatic pump control and preventing pressure fluctuations that can damage plumbing fixtures and appliances.

Prescott, WI 54021

Prescott, WI - Responded to service call for water pulsing and clicking noises at fixtures following recent iron filter installation. Diagnosed failed pressure tank as root cause of system malfunction. Provided estimate for pressure tank replacement to restore proper water pressure regulation and eliminate pulsing issues throughout the plumbing system.

Kegan M. Checked in 19 days ago

Responded to service call for water pulsing and clicking noises at fixtures following recent iron filter installation. Diagnosed failed pressure tank as root cause of system malfunction. Provided estimate for pressure tank replacement to restore proper water pressure regulation and eliminate pulsing issues throughout the plumbing system.

Prescott, WI 54021

Responded to service call for leaking water heater in residential basement. Upon inspection, found existing 40-gallon standard atmospheric vent water heater actively leaking from bottom of tank, indicating internal tank failure. Unit was still producing hot water but leak posed risk of water damage and complete failure. Evaluated installation location, existing venting configuration, and utility connections. Recommended replacement with 50-gallon power vent water heater to provide increased hot water capacity and improved venting efficiency. Documented existing equipment condition and installation area with photographs for replacement planning. Provided homeowner with replacement options and specifications for upgraded power vent system.

Doug T. Checked in 19 days ago

Responded to service call for leaking water heater in residential basement. Upon inspection, found existing 40-gallon standard atmospheric vent water heater actively leaking from bottom of tank, indicating internal tank failure. Unit was still producing hot water but leak posed risk of water damage and complete failure. Evaluated installation location, existing venting configuration, and utility connections. Recommended replacement with 50-gallon power vent water heater to provide increased hot water capacity and improved venting efficiency. Documented existing equipment condition and installation area with photographs for replacement planning. Provided homeowner with replacement options and specifications for upgraded power vent system.

Prescott, WI 54021

Responded to emergency water leak at exterior hose bib that would not shut off, requiring customer to shut off main water supply to the home. Upon inspection, diagnosed failed stem assembly causing continuous water flow from outdoor faucet. Replaced defective hose bib stem and handle assembly, restoring proper shut-off function and eliminating the leak.

Logan P. Checked in 19 days ago

Responded to emergency water leak at exterior hose bib that would not shut off, requiring customer to shut off main water supply to the home. Upon inspection, diagnosed failed stem assembly causing continuous water flow from outdoor faucet. Replaced defective hose bib stem and handle assembly, restoring proper shut-off function and eliminating the leak.

Prescott, WI 54021

Responded to a second opinion service call to evaluate air handler performance and suspected return air issues. Upon inspection, discovered the return air vent was completely disconnected from the air handler, causing the system to draw unconditioned air directly from the attic space. Properly reattached and secured the return air ductwork to restore proper airflow path. Performed diagnostic testing on the compressor using electrical testing equipment and confirmed compressor failure with abnormal amperage readings. Documented findings with photographic evidence of the disconnected ductwork and failed compressor diagnostics for customer records and future reference.

Gary L. Checked in 23 days ago

Responded to a second opinion service call to evaluate air handler performance and suspected return air issues. Upon inspection, discovered the return air vent was completely disconnected from the air handler, causing the system to draw unconditioned air directly from the attic space. Properly reattached and secured the return air ductwork to restore proper airflow path. Performed diagnostic testing on the compressor using electrical testing equipment and confirmed compressor failure with abnormal amperage readings. Documented findings with photographic evidence of the disconnected ductwork and failed compressor diagnostics for customer records and future reference.

Prescott, WI 54021

Responded to no cooling complaint on residential air conditioning unit approximately 5 years old. Upon arrival, observed condenser fan motor operating but compressor not running. Tested dual run capacitor and found compressor side reading significantly below manufacturer specifications. Temporarily connected known good capacitor to isolate component failure, but compressor still failed to start. Performed electrical diagnostics on compressor and confirmed internal short circuit within compressor windings. Explained findings to homeowner, including failed compressor requiring either compressor replacement or full system replacement. Homeowner requested time to obtain pricing estimates and evaluate repair versus replacement options before proceeding with work.

Trent L. Checked in 24 days ago

Responded to no cooling complaint on residential air conditioning unit approximately 5 years old. Upon arrival, observed condenser fan motor operating but compressor not running. Tested dual run capacitor and found compressor side reading significantly below manufacturer specifications. Temporarily connected known good capacitor to isolate component failure, but compressor still failed to start. Performed electrical diagnostics on compressor and confirmed internal short circuit within compressor windings. Explained findings to homeowner, including failed compressor requiring either compressor replacement or full system replacement. Homeowner requested time to obtain pricing estimates and evaluate repair versus replacement options before proceeding with work.

Prescott, WI 54021

Responded to service call for malfunctioning garbage disposal unit. Upon inspection, determined existing disposal was inoperative and beyond repair. Identified improper drainage angle in undersink plumbing with back-pitched configuration causing water flow issues. Removed failed garbage disposal unit and installed new 3/4 HP replacement model. Completely reconfigured and reinstalled all undersink plumbing to correct drainage pitch and ensure proper water flow. Tested system operation and verified proper drainage function upon completion.

Doug T. Checked in 25 days ago

Responded to service call for malfunctioning garbage disposal unit. Upon inspection, determined existing disposal was inoperative and beyond repair. Identified improper drainage angle in undersink plumbing with back-pitched configuration causing water flow issues. Removed failed garbage disposal unit and installed new 3/4 HP replacement model. Completely reconfigured and reinstalled all undersink plumbing to correct drainage pitch and ensure proper water flow. Tested system operation and verified proper drainage function upon completion.

Prescott, WI 54021

Prescott, WI - Completed phone follow-up regarding customer inquiry about pressure reducing valve estimate and safety concerns. Explained the importance of proper water pressure regulation for protecting plumbing fixtures, appliances, and preventing potential pipe damage or leaks, noting that while the home has functioned without issue for decades, current water pressure conditions may have changed or the lack of a PRV could lead to premature wear on the system. Addressed customer questions and provided technical clarification on the recommended installation.

Kegan M. Checked in 26 days ago

Completed phone follow-up regarding customer inquiry about pressure reducing valve estimate and safety concerns. Explained the importance of proper water pressure regulation for protecting plumbing fixtures, appliances, and preventing potential pipe damage or leaks, noting that while the home has functioned without issue for decades, current water pressure conditions may have changed or the lack of a PRV could lead to premature wear on the system. Addressed customer questions and provided technical clarification on the recommended installation.

Prescott, WI 54021

Completed comprehensive furnace and air conditioning tune-up for residential HVAC system. Tested furnace operation, verified gas pressure within manufacturer specifications, and confirmed proper temperature rise across heat exchanger. Inspected and cleaned flame sensor, checked all furnace components for proper operation, and verified air filter condition and condensate drain functionality. Switched system to cooling mode and performed exterior condenser maintenance including coil washing to remove debris and buildup. Measured refrigerant pressures and temperatures on Lennox condenser unit, confirming system operating within normal parameters. Verified proper operation of compressor, fan motor, and electrical connections. Checked condensate drain lines for both units, ensuring clear drainage. All components tested and found operating correctly with no immediate repairs needed. Provided customer with information regarding available duct cleaning services and UV light air purification op

Ben W. Checked in 30 days ago

Completed comprehensive furnace and air conditioning tune-up for residential HVAC system. Tested furnace operation, verified gas pressure within manufacturer specifications, and confirmed proper temperature rise across heat exchanger. Inspected and cleaned flame sensor, checked all furnace components for proper operation, and verified air filter condition and condensate drain functionality. Switched system to cooling mode and performed exterior condenser maintenance including coil washing to remove debris and buildup. Measured refrigerant pressures and temperatures on Lennox condenser unit, confirming system operating within normal parameters. Verified proper operation of compressor, fan motor, and electrical connections. Checked condensate drain lines for both units, ensuring clear drainage. All components tested and found operating correctly with no immediate repairs needed. Provided customer with information regarding available duct cleaning services and UV light air purification op

Prescott, WI 54021

Responded to no-cool call on 5-year-old air conditioning system. Upon arrival, found unit was cooling but experiencing water leakage from evaporator coil drain line. Diagnosed plugged condensate drain causing water backup and overflow onto floor. Cleared blockage from drain line and restored proper drainage flow.

Performed comprehensive system inspection of indoor air handler. Evaporator coil condition satisfactory with no signs of freezing or damage. Air filter clean and within acceptable service parameters. Checked all accessible ductwork connections for proper sealing.

Inspected outdoor condensing unit and found coil heavily contaminated with dirt and debris restricting airflow. Removed access panels and performed thorough cleaning of condenser coil fins to restore heat transfer efficiency. Cleaned exterior cabinet and surrounding area of accumulated debris.

Conducted electrical system diagnostics. Tested capacitor for proper microfarad rating and verified within manufacturer spe

Koshoua V. Checked in 33 days ago

Responded to no-cool call on 5-year-old air conditioning system. Upon arrival, found unit was cooling but experiencing water leakage from evaporator coil drain line. Diagnosed plugged condensate drain causing water backup and overflow onto floor. Cleared blockage from drain line and restored proper drainage flow. Performed comprehensive system inspection of indoor air handler. Evaporator coil condition satisfactory with no signs of freezing or damage. Air filter clean and within acceptable service parameters. Checked all accessible ductwork connections for proper sealing. Inspected outdoor condensing unit and found coil heavily contaminated with dirt and debris restricting airflow. Removed access panels and performed thorough cleaning of condenser coil fins to restore heat transfer efficiency. Cleaned exterior cabinet and surrounding area of accumulated debris. Conducted electrical system diagnostics. Tested capacitor for proper microfarad rating and verified within manufacturer spe

Prescott, WI 54021

Responded to a no cooling call on a 7-year-old AC system. Upon arrival, inspected the outdoor unit and found the condenser coils dirty; cleaned thoroughly. Verified contactor and capacitor were operating normally with proper 240V power supply to the outdoor unit. Traced power issue to the indoor furnace where no 120V was present. Located tripped breaker at electrical panel, reset breaker, and restored power to the system. Tested system operation and confirmed unit running properly. Performed refrigerant pressure readings which were within manufacturer specifications. Recommended follow-up electrical inspection to determine root cause of breaker trip and prevent future occurrences.

Koshoua V. Checked in 33 days ago

Responded to a no cooling call on a 7-year-old AC system. Upon arrival, inspected the outdoor unit and found the condenser coils dirty; cleaned thoroughly. Verified contactor and capacitor were operating normally with proper 240V power supply to the outdoor unit. Traced power issue to the indoor furnace where no 120V was present. Located tripped breaker at electrical panel, reset breaker, and restored power to the system. Tested system operation and confirmed unit running properly. Performed refrigerant pressure readings which were within manufacturer specifications. Recommended follow-up electrical inspection to determine root cause of breaker trip and prevent future occurrences.

Prescott, WI 54021

Responded to service call for 9-year-old AC system experiencing high humidity issues while still providing cooling. Upon arrival, performed initial diagnostics and measured a 15° temperature split across the evaporator coil. Inspected air filter, which was found to be clean. Observed standing water between furnace and drain line, indicating potential drainage restriction.

Flushed and cleared evaporator drain line to restore proper condensate removal. Proceeded to outdoor unit for comprehensive inspection of electrical components, confirming all connections and controls were functioning within normal parameters. Identified dirty condenser coil and performed thorough coil cleaning to restore optimal heat transfer efficiency.

Verified blower motor speeds and airflow characteristics were operating correctly. Connected manifold gauges to measure refrigerant pressures and temperatures. Diagnostics revealed system was operating with insufficient refrigerant charge, which explained the exces

Trent L. Checked in 34 days ago

Responded to service call for 9-year-old AC system experiencing high humidity issues while still providing cooling. Upon arrival, performed initial diagnostics and measured a 15° temperature split across the evaporator coil. Inspected air filter, which was found to be clean. Observed standing water between furnace and drain line, indicating potential drainage restriction. Flushed and cleared evaporator drain line to restore proper condensate removal. Proceeded to outdoor unit for comprehensive inspection of electrical components, confirming all connections and controls were functioning within normal parameters. Identified dirty condenser coil and performed thorough coil cleaning to restore optimal heat transfer efficiency. Verified blower motor speeds and airflow characteristics were operating correctly. Connected manifold gauges to measure refrigerant pressures and temperatures. Diagnostics revealed system was operating with insufficient refrigerant charge, which explained the exces

Prescott, WI 54021

Responded to service call for kitchen sink backing up due to deep clog in drain line. Upon arrival, determined that previous cabling attempts by homeowner had been unsuccessful in clearing the obstruction. Diagnostic assessment indicated grease buildup as the primary cause of the blockage.

Cabled the entire kitchen drain line from the sink basin through to the mainline connection, successfully removing all debris and grease accumulation from the pipe. Utilized drain camera to verify complete clearance of the line and confirm proper flow throughout the entire drain system. Conducted thorough operational testing by filling and draining both basins of the double-sink multiple times to ensure proper drainage and flow rate. Inspected all connections and verified no leaks were present in the system. Kitchen sink restored to full working condition with clear drainage confirmed.

Kyle F. Checked in 39 days ago

Responded to service call for kitchen sink backing up due to deep clog in drain line. Upon arrival, determined that previous cabling attempts by homeowner had been unsuccessful in clearing the obstruction. Diagnostic assessment indicated grease buildup as the primary cause of the blockage. Cabled the entire kitchen drain line from the sink basin through to the mainline connection, successfully removing all debris and grease accumulation from the pipe. Utilized drain camera to verify complete clearance of the line and confirm proper flow throughout the entire drain system. Conducted thorough operational testing by filling and draining both basins of the double-sink multiple times to ensure proper drainage and flow rate. Inspected all connections and verified no leaks were present in the system. Kitchen sink restored to full working condition with clear drainage confirmed.

Prescott, WI 54021

Performed complimentary estimate for washing machine drain line reconfiguration. Customer requested disconnection from existing cast iron drain system and reconnection to new PVC piping. Conducted camera inspection of existing drain line to assess conditions and determine scope of work required.

Camera inspection revealed that the existing cast iron drain is open and functional, but the 1¼" copper drain line serving the washing machine is suspected to be obstructed with lint accumulation. Attempted to navigate camera through cast iron system approximately 40 feet to connection point where clothes washer ties in, but encountered difficulty due to T-fitting orientation causing camera to fold back on itself.

Inspection identified two separate penetrations through block wall foundation for sewer connections. System consists of mixed materials including PVC on one side of basement and 4" cast iron on opposite side, with only the clothes washer currently tied into the cast iron section. Ob

Bryson E. Checked in 41 days ago

Performed complimentary estimate for washing machine drain line reconfiguration. Customer requested disconnection from existing cast iron drain system and reconnection to new PVC piping. Conducted camera inspection of existing drain line to assess conditions and determine scope of work required. Camera inspection revealed that the existing cast iron drain is open and functional, but the 1¼" copper drain line serving the washing machine is suspected to be obstructed with lint accumulation. Attempted to navigate camera through cast iron system approximately 40 feet to connection point where clothes washer ties in, but encountered difficulty due to T-fitting orientation causing camera to fold back on itself. Inspection identified two separate penetrations through block wall foundation for sewer connections. System consists of mixed materials including PVC on one side of basement and 4" cast iron on opposite side, with only the clothes washer currently tied into the cast iron section. Ob

Prescott, WI 54021

Responded to no cool complaint on 10-year-old system experiencing short cycling at condenser. Upon arrival, system was operating but outdoor unit was severely plugged with debris, causing unit to overheat and shut down on high-temperature days. Verified all electrical components, capacitors, and compressor diagnostics were within normal operating specifications. Performed complete tune-up service including thorough cleaning of condenser coil to remove accumulated debris and restore proper airflow. Explained to customer that inadequate airflow from dirty coil was causing thermal overload protection to trip during peak cooling demand. System tested successfully after service with proper temperatures and run times. Discussed benefits of regular preventative maintenance program to prevent future occurrences. Unit restored to proper cooling operation.

Ethan S. Checked in 41 days ago

Responded to no cool complaint on 10-year-old system experiencing short cycling at condenser. Upon arrival, system was operating but outdoor unit was severely plugged with debris, causing unit to overheat and shut down on high-temperature days. Verified all electrical components, capacitors, and compressor diagnostics were within normal operating specifications. Performed complete tune-up service including thorough cleaning of condenser coil to remove accumulated debris and restore proper airflow. Explained to customer that inadequate airflow from dirty coil was causing thermal overload protection to trip during peak cooling demand. System tested successfully after service with proper temperatures and run times. Discussed benefits of regular preventative maintenance program to prevent future occurrences. Unit restored to proper cooling operation.

Prescott, WI 54021

Responded to service call for non-functional outdoor faucet and secondary water meter cap-off request. Upon inspection, discovered the silcock stem had broken off inside the valve body, making repair impossible. Removed the failed silcock unit and installed a complete replacement fixture. Additionally, capped off the secondary water meter as requested and provided required sign-off documentation for the meter closure.

Bryson E. Checked in 46 days ago

Responded to service call for non-functional outdoor faucet and secondary water meter cap-off request. Upon inspection, discovered the silcock stem had broken off inside the valve body, making repair impossible. Removed the failed silcock unit and installed a complete replacement fixture. Additionally, capped off the secondary water meter as requested and provided required sign-off documentation for the meter closure.

Prescott, WI 54021

Completed comprehensive plumbing inspection of residential property, including evaluation of outdoor spigot for wear as requested and interior toilet tank components. Documented toilet fill valve assembly with blue float mechanism, flush valve with flapper, and braided supply line connections, noting water staining in tank and moisture damage on surrounding wooden surfaces. All plumbing fixtures were inspected and photographed for maintenance records.

Kegan M. Checked in 61 days ago

Completed comprehensive plumbing inspection of residential property, including evaluation of outdoor spigot for wear as requested and interior toilet tank components. Documented toilet fill valve assembly with blue float mechanism, flush valve with flapper, and braided supply line connections, noting water staining in tank and moisture damage on surrounding wooden surfaces. All plumbing fixtures were inspected and photographed for maintenance records.

Prescott, WI 54021

Responded to no cooling complaint on 22-year-old R22 air conditioning system. Upon inspection, found failed capacitor with evidence of previous replacement. Replaced capacitor and tested system operation. Post-repair diagnostics revealed compressor drawing excessive amperage beyond maximum rated specifications and high-side refrigerant pressure exceeding 250 psi (normal range 150-180 psi), indicating compressor failure and system restriction. Advised customer that capacitor replacement is temporary measure without guarantee due to underlying compressor failure. Explained risk of indoor coil freezing and potential water damage to furnace. System contains obsolete R22 refrigerant. Recommended complete system replacement and scheduled estimate appointment.

Jon W. Checked in 67 days ago

Responded to no cooling complaint on 22-year-old R22 air conditioning system. Upon inspection, found failed capacitor with evidence of previous replacement. Replaced capacitor and tested system operation. Post-repair diagnostics revealed compressor drawing excessive amperage beyond maximum rated specifications and high-side refrigerant pressure exceeding 250 psi (normal range 150-180 psi), indicating compressor failure and system restriction. Advised customer that capacitor replacement is temporary measure without guarantee due to underlying compressor failure. Explained risk of indoor coil freezing and potential water damage to furnace. System contains obsolete R22 refrigerant. Recommended complete system replacement and scheduled estimate appointment.

Prescott, WI 54021

Responded to no-cooling complaint on 2-year-old Goodman air conditioning system that would not restart after cycling off. Upon arrival, found thermostat set to 66 degrees with system not running and no error codes displayed. Performed diagnostic testing including amp draw measurements on compressor, verified capacitor functionality, and inspected control board and electrical connections. All electrical components tested within normal operating parameters with no mechanical or electrical failures identified. Determined system was likely experiencing thermal overload protection lockout due to excessive runtime attempting to maintain unrealistic setpoint during high ambient temperature conditions. Advised proper thermostat settings around 70 degrees to prevent system from overworking and cycling on thermal protection, which would explain intermittent operation requiring breaker resets to restore functionality.

Xavier C. Checked in 67 days ago

Responded to no-cooling complaint on 2-year-old Goodman air conditioning system that would not restart after cycling off. Upon arrival, found thermostat set to 66 degrees with system not running and no error codes displayed. Performed diagnostic testing including amp draw measurements on compressor, verified capacitor functionality, and inspected control board and electrical connections. All electrical components tested within normal operating parameters with no mechanical or electrical failures identified. Determined system was likely experiencing thermal overload protection lockout due to excessive runtime attempting to maintain unrealistic setpoint during high ambient temperature conditions. Advised proper thermostat settings around 70 degrees to prevent system from overworking and cycling on thermal protection, which would explain intermittent operation requiring breaker resets to restore functionality.

Prescott, WI 54021

Prescott, WI Heating Cooling Plumbing

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