Our team of qualified local plumbers and contractors provides remarkable plumbing, air conditioning, HVAC, and electrical repair services for New Richmond, Wisconsin, and its surrounding areas. We’ve been serving the area since our company’s founding in 1959. That’s over 60 years in the community!
We’ve seen New Richmond grow from a rural farming community to a bustling town. We’ve grown a bit since then too. While our team is quite a bit bigger, we still offer the same quality HVAC and plumbing expertise that built our reputation in the community.
HVAC in Wisconsin & Minnesota
Our climate in the Midwest is considered one of the most extreme in the United States. Hot, humid summers paired with subzero winter temperatures mean your home’s HVAC system must be ready for anything.
Our HVAC experts can help you choose the best HVAC system for your home and ensure your equipment is sized correctly to efficiently heat and cool your home.
We install, repair and maintain:
Whether you are installing a whole new HVAC system in your new home or are simply replacing an existing unit, our team of trained technicians is here to help.
Heat pumps in Wisconsin
Heat pumps are an eco-friendly HVAC option that provides heat and cooling on a single system. They work using the refrigeration cycle. On cooling mode, they work just like a traditional AC system, taking the warm air from inside your home and sending it outside.
However, heat pumps are capable of running in reverse. This means they can provide heat as well. They do this by finding heat in the ambient air outside and moving it inside. While this seems like it would be impossible in Wisconsin, heat pumps have specialized technology that allows them to provide heat in our subzero temperatures.
Heat pumps have lower operation costs than traditional furnaces because they don’t have to “create” heat; they simply move it from one area to another. You can rely on a heat pump in Wisconsin but you have to have the right one. The heat pumps that work great in Florida don’t work for us.
Our team of technicians offers innovative AC and heating repair services for homeowners in New Richmond, Wisconsin, and has a variety of heat pump options available for you. We can help you find a system that is rated for low temperatures.
Humidity concerns
Our part of Wisconsin experiences humidity extremes in the summer and the winter. Wisconsin homes often need something to regulate humidity levels. Both high and low humidity can cause home damage and health concerns if they aren’t taken care of.
Our technicians are trained to handle indoor air quality concerns. Along with ventilation considerations, we install whole-home humidifiers and dehumidifiers to keep your home safe and comfortable.
Water heater installations
As a combined HVAC and plumbing company, we handle all aspects of water heater installation, maintenance, and repairs. Whether you are looking for a traditional tank heater or an eco-friendly tankless design, our team of local plumbers in New Richmond, Wisconsin has you covered.
Preventative maintenance plans
Our team offers maintenance plans for all your HVAC and plumbing equipment. While we recommend an annual tuneup for most HVAC equipment, we can show you maintenance that you can do yourself and save yourself a bit of money.
Hurlburt’s goal with preventative maintenance is to find and address small problems before they have the chance to become big ones.
Recommended preventative maintenance that you can do yourself:
Change your furnace filter regularly
Keep your AC coil clean and free of debris
Flush your water heater tank
Dust and vacuum return and supply grills
Regularly inspect outdoor water faucets for leaks
We want to help you get the most out of your HVAC and plumbing equipment. While we are in the business of new installs and replacements, we aren’t here to sell you something you don’t need. With proper preventative plumbing, cooling, and heating maintenance, we can ensure your HVAC and plumbing systems last for years to come.
Reliable plumbing services
Whether you need to fix a leaky faucet or a clogged drain or you are overhauling your entire plumbing system, we are here to make sure the job is done right.
Bathroom fixtures (faucets, sinks, toilets, tubs and showers)
Eco-friendly toilets
Stove, dryer, and fireplace gas lines
Garbage disposals
Water treatment systems (water softeners, water purifiers, water filtration)
Reverse osmosis systems
Water heaters
Sump pumps and backflow devices
Garage hose bibs
Laundry tubs and faucets
24/7 emergency service in New Richmond
Hurlburt knows that HVAC and plumbing emergencies don’t take vacations. We have technicians on call 24/7 in the New Richmond area to attend to your home emergencies.
Recent Jobs and Reviews in New Richmond, WI
Job Locations and Reviews
Koshoua V.Checked in
Performed comprehensive AC tune-up on a 3-4 year old system with no known issues. Conducted full system inspection including thermostat operation, air filter condition, blower assembly, condenser coil, electrical connections, contactor, capacitor, and condensate drain. Verified refrigerant performance and temperature split measurements, with all readings falling within normal operating range. Completed preventative maintenance procedures and confirmed proper cooling operation. System found to be operating as designed with no mechanical or safety concerns identified. Recommended continued seasonal maintenance to maintain efficiency and monitor for normal wear.
New Richmond, WI 54017
Xavier C.Checked in
Performed comprehensive preventive maintenance tune-up on 6-year-old Bryant air conditioning system with condenser inspection. Verified system cooling performance with proper temperature splits indicating correct refrigerant charge and adequate airflow. Inspected and confirmed clean air filter, debris-free exterior condenser unit, secure electrical connections, capacitor readings within manufacturer specifications, and appropriate amperage draws across all components. Conducted standard diagnostic procedures to verify all system components functioning correctly with no airflow restrictions or electrical abnormalities detected. System operating efficiently with no repairs required at this time.
New Richmond, WI 54017
Xavier C.Checked in
Completed membership tune-up on Goodman air conditioning system with focus on condenser unit maintenance. Performed comprehensive inspection revealing clean air filter, adequate refrigerant charge, secure electrical connections, and proper temperature splits indicating effective cooling performance. Removed mouse from capacitor area, tested capacitor confirming operational range, verified amp draws within normal parameters, and cleaned condenser coil. All system components functioning correctly with optimal performance confirmed for reliable cooling season operation.
New Richmond, WI 54017
Ben W.Checked in
Completed preventive maintenance on a 2-year-old mini split system that was experiencing freezing issues due to restricted airflow. Performed deep cleaning of the indoor blower wheel and outdoor condenser coil, removing accumulated debris and buildup. Reassembled unit, verified proper operation, and confirmed system is now cooling effectively without freezing up, restoring full airflow capacity.
New Richmond, WI 54017
Ben W.Checked in
Performed seasonal AC tune-up on 23-year-old FRP system with air handler located in attic. Upon inspection, found air filter clean and tested blower capacitor with satisfactory results. Noticed suction line running warmer than normal, prompting immediate pressure testing which revealed system low on R22 refrigerant charge. Coordinated with service advisor for follow-up regarding refrigerant recharge options.
New Richmond, WI 54017
Jared R.Checked in
Responded to urgent alert for Error 163 on Lennox system thermostat indicating refrigerant detection system fault. Upon arrival, inspected control board and S40 controller, then cycled system to successfully clear the error code. Verified system operation in cooling mode with refrigerant levels reading within acceptable tolerances. Documented frosted evaporator coils and system components with photos. Ordered replacement liquid line sensor and A2L refrigerant sensor for preventive maintenance under warranty coverage.
New Richmond, WI 54017
Charles P.Checked in
I notice there's a significant discrepancy between the service type listed (Plumbing Service - Inspection) and the photo descriptions provided, which clearly show vehicle interior air vents and dashboard components. The images contain no plumbing-related equipment, fixtures, or systems.
Unable to generate an accurate plumbing service report as the photographic documentation does not correspond to plumbing work. The images appear to be from an automotive interior inspection instead.
New Richmond, WI 54017
Ben W.Checked in
Performed comprehensive HVAC maintenance tune-up on both air conditioning and furnace systems. Replaced air filter, cleared condensate drain line, and performed exterior condenser coil cleaning. Verified proper operation of air conditioning system with temperature drop measurements and electrical readings using clamp meter. Tested furnace operation and confirmed proper ignition and heating cycle. Investigated reported intermittent squeaking noise during system startup; identified light tapping sound emanating from adjacent room that appears to be unrelated to HVAC equipment operation, as builder previously inspected without resolution. Discovered leak at furnace collector box requiring warranty verification for potential replacement.
New Richmond, WI 54017
Gary L.Checked in
Completed routine cooling maintenance tune-up on 9-year-old Daikin air conditioning system. Performed comprehensive inspection of outdoor condenser unit and verified proper operation of all components. System found to be in good working condition with dual capacitor and hard start kit previously installed during last year's service visit, both functioning as designed.
New Richmond, WI 54017
Ben W.Checked in
Responded to no cooling complaint on 5-year-old system. Upon arrival, observed suction line freezing at outdoor unit. Inspection revealed failed blower motor capacitor reading zero microfarads. Replaced capacitor and conducted operational testing with refrigerant gauges, which indicated low suction pressure due to frozen evaporator coil. Advised system shutdown to allow coil to thaw completely before resuming operation. System operational after capacitor replacement pending coil thaw.
New Richmond, WI 54017
Alex B.Checked in
Responded to main line backup issue and performed diagnostic assessment. Main sewer line was severely clogged due to extensive root intrusion and scale buildup. Utilized Picote milling system to clear the blockage and restore proper drainage flow. Successfully removed root masses and scale deposits from the main line, returning system to full operational capacity.
New Richmond, WI 54017
Colten C.Checked in
Responded to gas odor complaint in utility room near one-year-old furnace. Located source of natural gas leak at hand-tight union connection on gas supply line to furnace. Tightened union fitting to proper torque specification, then performed comprehensive leak check on all gas fittings and connections throughout mechanical room to verify system integrity. No further leaks detected upon completion.
New Richmond, WI 54017
Kegan M.Checked in
Responded to service call for water softener not cycling through salt properly. Upon inspection, determined the existing water softener unit was no longer functioning and unable to regenerate. Evaluated system components including brine tank assembly and control valve mechanism. Provided estimate for replacement water softener installation due to equipment failure beyond economical repair.
New Richmond, WI 54017
Kegan M.Checked in
Responded to emergency call for burst copper pipe in garage. Upon inspection, identified frozen and split copper line approximately one inch in diameter serving exterior spigot, with damage extending to boiler drain connection. Removed approximately three feet of compromised copper piping showing severe frost damage and corrosion. Installed new copper pipe section with proper fittings and joints, ensuring secure connections at both termination points. Tested system for leaks and verified proper water flow to exterior spigot and boiler drain. All connections soldered and pressure-tested to code specifications.
New Richmond, WI 54017
Bryson E.Checked in
Responded to a water leak in a chicken coop where water was observed on the cement floor beneath exposed copper piping. Upon inspection, identified a loose union fitting on the water supply line that feeds the chicken watering bowl. Tightened the union connection to restore proper seal and eliminate the active leak. Assessed remaining floor moisture and determined it to be groundwater infiltration rather than plumbing-related. Photographed the repaired plumbing components and surrounding area for documentation purposes.
New Richmond, WI 54017
Jeremy N.Checked in
Responded to service call for reported water heater leak in basement utility area. Upon inspection, identified a 1998 model 50-gallon natural gas water heater actively leaking from the bottom of the tank. Conducted thorough assessment of the unit and determined the leak was not repairable due to tank failure and age of the equipment. Documented the existing installation configuration including associated plumbing connections, expansion tank, and heating system components through photographic documentation. Provided replacement estimates to homeowner for new water heater installation.
New Richmond, WI 54017
Bryson E.Checked in
Responded to complaint of persistent foul sewer odor in bathroom that had developed over several weeks. Upon inspection, identified the primary source as a compromised P-trap in the shower drain assembly. While addressing the odor issue, replaced the wax ring seal on the main bathroom toilet as preventative maintenance since the toilet was already being serviced in the affected area. Additionally, replaced the wax ring on the basement toilet to ensure proper sealing and prevent future odor migration from the drain system.
New Richmond, WI 54017
Pao T.Checked in
Completed comprehensive duct cleaning service including mobilization and setup for 15 openings covering both return and supply ducts throughout the residence. Installed condensate pump on furnace with discharge piping routed to laundry sink to ensure proper drainage and prevent overflow. Cleaned rigid dryer vent ductwork to remove lint accumulation and restore proper airflow for safe dryer operation.
New Richmond, WI 54017
Bryson E.Checked in
Removed and relocated existing toilet and vanity sink to garage in preparation for flooring replacement by another contractor. Disconnected water supply lines and drain connections for both fixtures, ensuring proper shutoff and no water damage. Additionally, diagnosed and repaired a leaking tub drain assembly that was discovered during the service visit. All removed fixtures were staged in the garage for potential reinstallation or disposal per customer request.
New Richmond, WI 54017
Bryson E.Checked in
# Service Report: Toilet Repair
Responded to service call for toilet experiencing incomplete flushing issues. Upon inspection, diagnosed partial blockage in the toilet drain line preventing proper waste evacuation. Successfully cleared obstruction using plumbing auger, restoring full flushing capacity and normal operation.
“Mark was very pleasant to work with! He was on time and took care of my plumbing needs efficiently and effectively. I would definitely use him again for any plumbing issues I may have. I have been using Hurlburt for all of my heating, plumbing, and electrical needs and have always been satisfied!”
Alison A.
“Great service! Professionals starting from the first person I spoke to on the phone and finalizing with the person who finished the installation and cleaned up after. Staff explained everything well. Highly recommended!!!”
Jessica F.
"Outstanding service as always! Hurlburt goes above and beyond for their customers. We got scheduled right away, and Shawn did a great job. I will continue to use these guys for everything!!!"
Nicole T.
"Our technician Mike was just awesome. Took the time to show me what he was doing and explained why he was doing it. Gave me an honest evaluation of my situation. You can’t go wrong with Hurlburt and the work ethics of the employees."
Jean C.
Trevor came to service our AC unit. Very happy with his work. Trevor was friendly and knowledgeable, and got our issue fixed quickly. Hurlburt Heating and Plumbing is a great company to work with."
Debbie L.
"Hurlburt has helped us out with both plumbing and HVAC services in the past and have always done a great job. All their technicians, especially Mark, have been kind, professional, and quick with service!"