Our team of qualified local plumbers and contractors provides remarkable plumbing, air conditioning, HVAC, and electrical repair services for New Richmond, Wisconsin, and its surrounding areas. We’ve been serving the area since our company’s founding in 1959. That’s over 60 years in the community!
We’ve seen New Richmond grow from a rural farming community to a bustling town. We’ve grown a bit since then too. While our team is quite a bit bigger, we still offer the same quality HVAC and plumbing expertise that built our reputation in the community.
HVAC in Wisconsin & Minnesota
Our climate in the Midwest is considered one of the most extreme in the United States. Hot, humid summers paired with subzero winter temperatures mean your home’s HVAC system must be ready for anything.
Our HVAC experts can help you choose the best HVAC system for your home and ensure your equipment is sized correctly to efficiently heat and cool your home.
We install, repair and maintain:
Whether you are installing a whole new HVAC system in your new home or are simply replacing an existing unit, our team of trained technicians is here to help.
Heat pumps in Wisconsin
Heat pumps are an eco-friendly HVAC option that provides heat and cooling on a single system. They work using the refrigeration cycle. On cooling mode, they work just like a traditional AC system, taking the warm air from inside your home and sending it outside.
However, heat pumps are capable of running in reverse. This means they can provide heat as well. They do this by finding heat in the ambient air outside and moving it inside. While this seems like it would be impossible in Wisconsin, heat pumps have specialized technology that allows them to provide heat in our subzero temperatures.
Heat pumps have lower operation costs than traditional furnaces because they don’t have to “create” heat; they simply move it from one area to another. You can rely on a heat pump in Wisconsin but you have to have the right one. The heat pumps that work great in Florida don’t work for us.
Our team of technicians offers innovative AC and heating repair services for homeowners in New Richmond, Wisconsin, and has a variety of heat pump options available for you. We can help you find a system that is rated for low temperatures.
Humidity concerns
Our part of Wisconsin experiences humidity extremes in the summer and the winter. Wisconsin homes often need something to regulate humidity levels. Both high and low humidity can cause home damage and health concerns if they aren’t taken care of.
Our technicians are trained to handle indoor air quality concerns. Along with ventilation considerations, we install whole-home humidifiers and dehumidifiers to keep your home safe and comfortable.
Water heater installations
As a combined HVAC and plumbing company, we handle all aspects of water heater installation, maintenance, and repairs. Whether you are looking for a traditional tank heater or an eco-friendly tankless design, our team of local plumbers in New Richmond, Wisconsin has you covered.
Preventative maintenance plans
Our team offers maintenance plans for all your HVAC and plumbing equipment. While we recommend an annual tuneup for most HVAC equipment, we can show you maintenance that you can do yourself and save yourself a bit of money.
Hurlburt’s goal with preventative maintenance is to find and address small problems before they have the chance to become big ones.
Recommended preventative maintenance that you can do yourself:
Change your furnace filter regularly
Keep your AC coil clean and free of debris
Flush your water heater tank
Dust and vacuum return and supply grills
Regularly inspect outdoor water faucets for leaks
We want to help you get the most out of your HVAC and plumbing equipment. While we are in the business of new installs and replacements, we aren’t here to sell you something you don’t need. With proper preventative plumbing, cooling, and heating maintenance, we can ensure your HVAC and plumbing systems last for years to come.
Reliable plumbing services
Whether you need to fix a leaky faucet or a clogged drain or you are overhauling your entire plumbing system, we are here to make sure the job is done right.
Bathroom fixtures (faucets, sinks, toilets, tubs and showers)
Eco-friendly toilets
Stove, dryer, and fireplace gas lines
Garbage disposals
Water treatment systems (water softeners, water purifiers, water filtration)
Reverse osmosis systems
Water heaters
Sump pumps and backflow devices
Garage hose bibs
Laundry tubs and faucets
24/7 emergency service in New Richmond
Hurlburt knows that HVAC and plumbing emergencies don’t take vacations. We have technicians on call 24/7 in the New Richmond area to attend to your home emergencies.
Recent Jobs and Reviews in New Richmond, WI
Job Locations and Reviews
Xavier C.Checked in
Completed comprehensive air conditioning tune-up and inspection on newer system. Verified all components are clean and operating within normal parameters. Smart thermostat displaying proper temperature readings and system cycling correctly. Inspected air filter showing good condition with proper airflow direction. Customer reported failed bathroom exhaust fan during visit; provided estimate for replacement unit.
New Richmond, WI 54017
Jared R.Checked in
Responded to no heat call on Steffes electric thermal storage heating unit that was overheating and energizing when in the off position, creating a safety hazard that required the breaker to be shut off. Performed diagnostic inspection of the heating elements, brick storage system, breakers, and electrical wiring. Determined that the control board is malfunctioning and failing to open the relays, causing the heating elements to remain energized regardless of thermostat position. Quoted repair with replacement parts required and scheduled comfort advisor to discuss system replacement options due to age and condition of unit.
New Richmond, WI 54017
Kegan M.Checked in
Responded to plumbing service call for multiple issues including leaking copper pipe above washing machine and slow bathroom drain. Upon inspection, identified leak in basement area and deteriorated drain pipe in wall from kitchen. Assessed sump pump assembly with PVC piping configuration showing signs of age and discoloration. Evaluated exposed plumbing infrastructure in unfinished basement area, including horizontal drain lines mounted to concrete block walls. Documented existing conditions of mechanical systems and drainage components. Provided estimate for replacement of compromised drain piping to resolve leak and drainage issues.
New Richmond, WI 54017
Xavier C.Checked in
Completed scheduled air conditioning tune-up and maintenance on a 4-year-old system with no reported issues. Performed comprehensive inspection including cleaning of outdoor condensing unit, verification of clean air filter, and electrical diagnostics with amp draw measurements confirming all readings within normal operating parameters. System found to be in good working condition with all components functioning properly.
New Richmond, WI 54017
Kegan M.Checked in
Responded to recurring toilet clog with gurgling noises that required repeated plunging and water flushing to temporarily clear. Inspected toilet for partial obstruction and assessed fixture condition. Provided estimate for toilet replacement as a permanent solution to address the chronic drainage issue.
New Richmond, WI 54017
Xavier C.Checked in
Completed annual AC tune-up and maintenance visit on a Goodman outdoor condensing unit. Performed comprehensive system inspection, verified all components operating within normal parameters, and confirmed unit is clean and in good working condition. Customer reported system has been performing well with no current issues; noted previous condensate drain issue had been previously resolved.
New Richmond, WI 54017
Bryson E.Checked in
Responded to service call for lack of hot water throughout residence. Upon inspection, determined both heating elements in existing tanked water heater had failed, resulting in only lukewarm water at all fixtures. Discussed repair versus replacement options with homeowner, who elected to proceed with full water heater replacement. Removed and properly disposed of old unit, installed new tanked water heater with fresh heating elements, connected all water supply lines and electrical connections per code requirements, and tested system to verify proper hot water delivery throughout home.
New Richmond, WI 54017
Alex B.Checked in
Responded to clogged kitchen sink with drainage issues. Upon inspection, found dual-basin sink with standing water and confirmed blockage in drain line. Successfully cleared obstruction using cable snake equipment through the drain assembly. Verified proper drainage flow restored to both basins and confirmed P-trap connections under sink were secure with no active leaks detected at time of service completion.
New Richmond, WI 54017
Ben W.Checked in
Responded to service call for ductless mini-split systems with inadequate cooling performance. Performed comprehensive cleaning of blower wheels on multiple indoor air handler units, removed accumulated debris from evaporator coils and internal components, and thoroughly cleaned outdoor condensing units. Upon completion of cleaning procedures, conducted operational testing on all systems and verified proper cooling performance had been restored.
New Richmond, WI 54017
Jon W.Checked in
Responded to no cooling complaint on 10+ year old residential air conditioning system. Upon arrival, connected manifold gauges to condenser unit and confirmed system was operating with low refrigerant charge. Performed pressure diagnostics which indicated active refrigerant leak in system. Discussed repair options with customer including leak detection service with UV dye injection, leak repair, and system recharge versus full system replacement given age of equipment. Customer opted for system replacement. Provided estimate for new AC installation. System left in current condition pending replacement approval.
New Richmond, WI 54017
Charles P.Checked in
Responded to emergency water event in upstairs bathroom where shower faucet valve assembly failed and separated, causing water spray throughout the space. Upon arrival, water supply had been shut off by occupant to prevent further damage. Diagnosed failed shower cartridge with compromised internal components. Removed existing trim plate, extracted damaged cartridge internals, and installed new cartridge assembly. Tested valve operation for proper hot/cold water mixing and flow control. Reinstalled trim plate and verified complete repair with no leaks detected.
New Richmond, WI 54017
Jon W.Checked in
Responded to no cool call on 19-year-old air conditioning system. Found low pressure switch tripped, preventing outdoor unit from operating despite thermostat calling for cooling. Reset switch and confirmed system startup with compressor engaging. Performed system diagnostics including pressure testing and refrigerant level verification—both within acceptable parameters. Observed compressor running with excessive strain, indicating potential restriction in refrigerant lines or metering device at evaporator coil. Given age and condition of equipment, recommended system replacement. Scheduled estimate appointment for new AC installation.
New Richmond, WI 54017
Doug T.Checked in
Responded to emergency call for leaking water heater with faulty temperature and pressure relief valve. Upon arrival, immediately shut off water supply and gas to the 2012 unit to prevent further water damage and safety hazards. Performed diagnostic assessment confirming the 12-year-old tank water heater had failed beyond economical repair. Provided estimate for replacement with new 40-gallon natural gas water heater with atmospheric (natural draft) venting system to restore hot water service to the property.
New Richmond, WI 54017
Logan P.Checked in
Responded to an active pipe leak located in the wall behind the washing machine. Upon investigation, identified a failed solder joint on an aged copper water line as the source of the leak. Isolated the affected section and replaced the compromised pipe segment with PEX piping to restore water supply and eliminate the leak. Documented the existing plumbing infrastructure, which showed signs of age and deterioration throughout the system. Recommended comprehensive repipe evaluation due to the condition of the existing copper plumbing and multiple areas of concern observed during the repair.
New Richmond, WI 54017
Ben W.Checked in
Responded to warranty call for rattling noise on recently installed air conditioning system. Upon arrival, performed initial system diagnostics including decibel readings (62 dB) and compressor amperage testing (5+ amps). System was cooling properly but noise concern required investigation. Discovered refrigerant overcharge during charge verification testing. Checked airflow prior to refrigerant adjustment. Recovered approximately 6-7 ounces of refrigerant to bring charge to manufacturer specifications. Post-adjustment testing showed reduced decibel levels and lower compressor amperage due to proper system loading. Verified unit operation within normal parameters. Customer satisfied with noise reduction and overall system performance compared to previous equipment.
New Richmond, WI 54017
Ben W.Checked in
Responded to no cooling complaint on two separate Mitsubishi mini split systems—one serving the main living/kitchen area and one in the back bedroom. Upon arrival, found both indoor heads producing weak airflow and inadequate cooling. Initial inspection revealed both systems had never been professionally cleaned, with indoor evaporator coils heavily clogged with dust and debris accumulation restricting airflow. Outdoor condensing unit coils were completely obscured by dirt buildup, preventing proper heat rejection.
Both systems were operational with compressors running and condensate draining properly, indicating refrigerant circuits were intact. Root cause of no cooling condition identified as severely restricted airflow due to lack of maintenance on both indoor and outdoor components.
Scheduled return visit with coil jet equipment and mini split bib cleaning kit to perform comprehensive cleaning and maintenance on both systems. Work scope includes deep cleaning of indoor evaporator
New Richmond, WI 54017
Logan P.Checked in
Responded to exterior sprinkler system leak at residential property. Upon inspection, identified failed pressure vacuum breaker (PVB) with cracked drain down port inside the fitting, causing visible water discharge. Removed compromised section of irrigation piping and installed replacement pipe segment. Installed drain down plugs to properly seal the irrigation system and prevent future leakage. System tested and confirmed operational with no active leaks following repair completion.
New Richmond, WI 54017
Logan P.Checked in
Responded to Jack and Jill bathroom shower with malfunctioning temperature control. Diagnosed faulty Moen shower cartridge preventing proper water temperature regulation. Removed existing cartridge using specialized extraction tool and replaced with new OEM cartridge, ensuring proper O-ring seals and correct installation depth. Tested operation to verify full temperature control functionality and checked for leaks at all connection points.
New Richmond, WI 54017
Beca R.Checked in
Performed comprehensive AC tune-up on 1-year-old Lennox system as part of maintenance agreement. Washed outdoor condenser unit, tested all electrical components confirming readings within manufacturer specifications, and verified proper system operation. Inspected indoor filter finding it in good condition with recent replacement.
New Richmond, WI 54017
Cody S.Checked in
Responded to callback for leaking hose bib that developed leak behind handle after initial repair. Upon arrival, confirmed active water leak when fixture was turned on. Attempted to remove existing handle but set screw was seized and would not release. Proceeded to extract the stem assembly and installed new 12-inch replacement stem with new handle, resolving the leak issue.
“Mark was very pleasant to work with! He was on time and took care of my plumbing needs efficiently and effectively. I would definitely use him again for any plumbing issues I may have. I have been using Hurlburt for all of my heating, plumbing, and electrical needs and have always been satisfied!”
Alison A.
“Great service! Professionals starting from the first person I spoke to on the phone and finalizing with the person who finished the installation and cleaned up after. Staff explained everything well. Highly recommended!!!”
Jessica F.
"Outstanding service as always! Hurlburt goes above and beyond for their customers. We got scheduled right away, and Shawn did a great job. I will continue to use these guys for everything!!!"
Nicole T.
"Our technician Mike was just awesome. Took the time to show me what he was doing and explained why he was doing it. Gave me an honest evaluation of my situation. You can’t go wrong with Hurlburt and the work ethics of the employees."
Jean C.
Trevor came to service our AC unit. Very happy with his work. Trevor was friendly and knowledgeable, and got our issue fixed quickly. Hurlburt Heating and Plumbing is a great company to work with."
Debbie L.
"Hurlburt has helped us out with both plumbing and HVAC services in the past and have always done a great job. All their technicians, especially Mark, have been kind, professional, and quick with service!"
