Since 1959 Hurlburt, we make it our mission to keep your home comfortable and protected.
with Purchase of Furnace & AC
Includes Merv 16 5" media cabinent and ApcoX Premium UV-light. Cannot be combined with any other offers. Must present coupon at time of service. Not valid on previously completed work.
Few communities in western Wisconsin combine as many different housing styles and homeowner needs as River Falls. The city continues to grow rapidly while maintaining its strong connection to UWRF, local agriculture, and the outdoor lifestyle that makes the Kinnickinnic River Valley such a desirable place to live. That means our technicians regularly work in everything from historic homes and student rentals to executive homes, townhomes, and rural properties throughout Pierce County.
Locals simply call it “The Kinni,” and while the Kinnickinnic River is one of River Falls’ most recognizable landmarks, it also contributes to humidity levels that can make homes uncomfortable during the summer. We regularly help homeowners throughout neighborhoods like South Fork, Whitetail Ridge, and areas near Glen Park solve issues involving humidity, airflow, and aging cooling systems that struggle to keep pace with Wisconsin’s hot and humid weather.
Heat pumps can be a great alternative to traditional air conditioners. Like an AC, they can be paired with a forced-air furnace or air handler. Heat pumps look a lot like traditional air conditioning units but they work a bit differently.
Like a traditional air conditioner, they use the refrigeration cycle to provide cool air in your home. However, these units can use the refrigeration cycle to provide heat as well. To simplify it, they basically run in reverse. The refrigeration cycle allows the heat pump or AC to absorb heat and move it from one area to another. On cooling mode, the unit absorbs the heat from inside your home and releases it outside. On heating mode, it finds heat in the ambient outdoor air and moves it inside to heat your home. While that might not seem like something that can work in our harsh, Wisconsin winters, heat pumps use technology that allow them to work in subzero temperatures.
On heating mode, heat pumps are more efficient than electric and gas-fired furnaces. This is because they don’t have to “create” heat but rather move it from one area to another. Many people who use heat pumps chose them for this reason. Higher energy efficiency means lower operating costs.
Important note for heat pump installations: if you plan to rely on your heat pump for home heating, you must choose a unit that is rated for low temperatures. There are many varieties of heat pumps. The ones that work great in Florida do not work well here. We can use heat pumps efficiently in Wisconsin but you have to have the right one!
Whether you’re dealing with uneven temperatures, rising energy bills, or an older AC system, our team can help improve comfort and efficiency throughout your home.
Why Landlords, Families, and Acreage Owners Need Different Heating SolutionsRiver Falls is one of the few markets where we might service a student rental near UWRF, a family home in Sterling Ponds, and a rural acreage outside town all in the same day. Each property has different heating demands, which is why there is no one-size-fits-all approach when it comes to furnaces, Boilers, Heat Pumps, and Geothermal Systems. Long Wisconsin winters make reliability and efficiency important for every homeowner, regardless of where they live.
Whether you’re maintaining a rental property, upgrading a family home, or improving efficiency on a rural property, we can help you find the right solution.
As River Falls continues to grow, more homeowners are paying attention to indoor air quality. Seasonal allergies, dust, dry winter air, summer humidity, and pet dander all affect comfort inside the home. We frequently help families throughout Highview Meadows, South Fork, and other growing neighborhoods improve indoor comfort through better filtration and humidity control.
The right air quality strategy can improve comfort throughout every season while helping your Heating and A/C system operate more efficiently.
River Falls continues to attract homeowners who are investing in electric vehicles, home offices, smart home technology, backup generators, and upgraded Heating and Air Conditioning systems. As a result, we are seeing strong demand for electrical improvements throughout both newer subdivisions and rural properties where reliability and backup power have become increasingly important.
Whether you’re upgrading a panel, preparing for an EV charger, or installing a generator, our team can help ensure your home’s electrical system is ready for future demands.
From historic homes near downtown to newer developments along County Road FF, plumbing systems throughout River Falls face challenges ranging from frozen pipes and leaking water heaters to hard water and sump pump concerns. We help homeowners protect their homes from costly water damage while improving reliability, efficiency, and water quality.
Whether you’re dealing with a plumbing emergency or planning a preventative upgrade, our team is ready to help.
River Falls is one of the most diverse service markets we work in. Few communities combine university housing, growing subdivisions, rural acreages, Twin Cities commuters, and long-established neighborhoods all within the same market. That variety keeps our technicians working throughout the area every day.
Hurlburt is proud to support the River Falls community through our partnership with UW–River Falls Athletics, including sponsorship of the new softball field. We believe in investing in the communities we serve and building long-term relationships with homeowners throughout the Kinnickinnic River Valley.
Whether you’re attending River Falls Days, Bacon Bash, River Dazzle, or cheering on the UWRF Falcons, you’ve likely seen a Hurlburt truck somewhere around town.
Logan P checked out my garbage disposal, found the Allen wrench, made an adjustment and it worked. He was knowledgeable, polite, and not in a hurry. He’s a fine technician and I’d get him again.
Both team members were great and friendly. They explained everything they were doing and kept me up to date. Doug was very good.
First time customer. Requested both furnace and AC be checked and cleaned. Trevor showed up on time, was quick even in the rain, and explained everything fully. Would definitely recommend Hurlburt and Trevor.
From charming homes near downtown to student rentals by UWRF, growing neighborhoods like Sterling Ponds and Whitetail Ridge, and rural properties beyond city limits, every River Falls home has its own needs. Each property comes with different systems, layouts, and challenges, and Hurlburt brings the experience and local insight to handle them all with confidence and care.
Diagnosed faucet spraying issue caused by broken Chicago vacuum breaker assembly. Disassembled unit to inspect damaged components and discovered significant oxidation and mineral buildup on valve components. Parts for replacement were ordered as no suitable replacements were available locally.
Repaired leak issues in laundry tub and drain system by replacing compromised P-trap assembly and boiler drain. Visual inspection revealed significant corrosion at connection points with active leaking that required immediate attention. Installation of new components restored proper drainage function and eliminated all leak points.
Performed scheduled tune-up maintenance on a 2-year-old Lennox furnace previously installed by our company. Cleaned flame sensor and inspected all components which were found to be functioning properly. System is operating within normal parameters with no issues identified.
Responded to no heat call for 20-year-old furnace. Diagnosed failed hot surface igniter (HSI) as primary issue. Replaced defective HSI (Lennox 80V 50/60Hz 92W, part #41K56) to restore heating function. Customer advised of potential additional age-related issues that may require attention in the future.
Responded to alarm activation in customer's basement. Upon inspection, determined the alarm was associated with the septic system, not the sump pump. Found drain field saturated causing the septic alarm to trigger. Customer was referred to a septic specialist for further assistance.
Successfully installed replacement blower motor in Lennox Elite furnace. Removed old blower assembly, mounted new motor to housing, and reinstalled complete assembly. Unit functioning properly after repair.
Responded to no heat complaint for 10+ year old natural gas furnace. Upon arrival, diagnosed noisy condensate pump as root cause. Performed thorough cleaning of condensate pump and associated components rather than replacement. System now functioning properly with normal operation restored and noise eliminated.
Inspected non-functioning boiler system that was presenting an E1 error code (blower speed fault). Confirmed damaged blower fan with significant noise issues and discovered a large hole in the exhaust elbow at the bottom of heat exchanger. Informed customer that the boiler brand is no longer manufactured or supported, and customer has elected to proceed with complete boiler replacement.
Performed annual maintenance tune-up on 11-year-old Bryant high efficiency furnace, cleaning the flame sensor to address operational concerns. Identified buildup in ductwork system requiring attention and recommended duct cleaning and dryer vent cleaning services to improve system efficiency and air quality.
During scheduled furnace tune-up on 22-year-old American Standard FRP system, discovered cracked heat exchanger at crimp location. Carbon monoxide test revealed elevated levels at 16ppm. Documented damage with camera inspection shared with homeowner, completed 911 form due to safety concern, and provided replacement options for heat exchanger or complete system. Gas pressure measured at 3.3 WC with no adjustment needed. Homeowner opted for temporary gas leak protection (TGL) while considering replacement options.
Performed comprehensive maintenance on 17-year-old FRP furnace system (manufactured 2004, installed 2008). Inspected heat exchanger (noted rust on eyelid), tested carbon monoxide levels (acceptable readings), and checked gas pressure. Adjusted low stage gas pressure from 8.3" WC to 1.7" WC. Attempted to adjust high stage pressure from 10.8" WC to 3.5" WC but could only reduce to 5.3" WC due to possible stuck valve spring. Advised homeowner of issues and prepared quotes for gas valve replacement, UV light bolt replacement, and solenoid humidifier replacement.
Diagnosed multiple issues with customer's water treatment system. Found softener had previously been stuck in backwash cycle with motherboard failure, while nitrate reduction system showed no salt consumption since installation, likely due to salt bridging in brine tank. Upon arrival, softener was functioning properly. Programmed both systems to regenerate overnight and advised customer to monitor salt usage and report if problems persist.
Responded to a No Cool complaint for a Lennox Elite HVAC system. Diagnosed failed blower motor causing medium humming sound with non-functioning fan. Found defective capacitor, replaced both capacitor and motor to restore proper cooling operation.
Completed furnace maintenance inspection on 7-year-old system. Inspected blower wheel assembly and found it in good working condition. Observed signs of corrosion on copper piping near the furnace components. System is currently functioning properly. Customer enrolled in Family Rewards program.
Performed maintenance tune-up on 26-year-old high-efficiency Amana furnace. Inspection revealed critical failure of heat exchanger, with visible cracking on the transfer box where exchanger tube connects. Additionally identified serious deterioration of water heater exhaust pipe with pitted holes evident from condensation accumulation. System was immediately shut down for safety, and customer was provided repair options. Scheduled comfort advisor for follow-up consultation.
Responded to customer concern about HVAC system running continuously. Upon arrival, customer reported issue had been resolved - system was inadvertently left in "ON" fan mode rather than "AUTO." No service was performed as customer had already corrected the setting.
Upon inspection of the customer's furnace that was producing a grinding noise when temperature was adjusted via Nest app, I diagnosed the issue as a failing ECM inducer motor. While the noise was intermittent during my visit, I was able to confirm the source when powering down the system. I thoroughly inspected the heat exchanger and found no significant issues with the secondary exchanger, though noted minor surface rust that was confirmed to be superficial. Provided customer with replacement options for the ECM inducer and arranged for service advisor to discuss complete system replacement given the unit's age.
Replaced and installed chrome pop-up drain assembly in downstairs bathroom lavatory. Verified proper function of the new drain mechanism and confirmed no leaks in the connection to the P-trap. Customer also mentioned concern about an exterior hose bibb leak that will require future service.
Responded to no heat complaint on Lennox 2023 heat pump unit installed two years ago. Diagnostic testing revealed functioning S40 thermostat and proper power supply, but control board displayed error code HE16 indicating flame sensor/voltage issue. Testing with R and W jumper confirmed problem was not heat pump or thermostat related. Completed warranty paperwork for faulty control board replacement, with return visit scheduled once part approval received.
Successfully installed two toilets in the customer's residence as specified in the sold repair order: one standard height round bowl white toilet and one comfort height toilet. Both installations were completed efficiently with proper placement in separate bathrooms, ensuring proper function and sealing.
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