To get assistance with your HVAC and plumbing repairs, maintenance, and installations, look no further! To see what our satisfied customers think about our HVAC and plumber services in Pepin, WI, read our reviews below.
Responded to no-heat service call for older fuel oil furnace (10+ years). Upon arrival, found unit disassembled by customer with broken porcelain on electrodes. Conducted assessment and completed parts order form for electrodes, recommending replacement of ignitor and nozzle along with a complete tune-up. Customer was advised of service recommendations and parts availability limitations due to system age.
Performed routine maintenance on 6-year-old Goodman furnace per agreement. Replaced dirty filter, verified clean and balanced blower with capacitor within specifications. Inspected heat exchanger (no compromises found), verified clear routing lines, and tested system operation. Confirmed proper gas pressure with 70° temperature rise during 15-minute operational test. All components functioning normally.
Responded to a no-heat call for a 6-7 year old Goodman LP forced air furnace displaying lockout code. Diagnostic testing revealed the furnace was attempting ignition (igniter lighting and gas valve opening) but failing to sustain operation due to excessive start retries. Inspection identified severely corroded and plugged burners as the primary issue. Heat exchanger was thoroughly examined with no compromises found. Performed immediate service by removing and cleaning burners to restore temporary heat. System tested successfully with 40° temperature rise and operated normally for 15 minutes without issues. Recommended replacement burners (to be ordered) due to extensive corrosion, and provided customer with estimate for this future service.
Performed standard boiler tune-up and identified non-functioning bedroom zone pump requiring replacement. Replaced pressure switch during service call. System inspection revealed absence of isolation valves on pump, necessitating full system drain for future pump replacement. Replacement pump pricing and follow-up service to be scheduled.
Responded to no-heat complaint for a 10+ year old furnace system. Diagnostic testing confirmed failed igniter with proper voltage from control board. Inspected heat exchanger for cracks/damage and verified blower components. Provided customer with repair options for igniter replacement and discussed replacement possibilities for both furnace and AC units. Service call completed with follow-up appointment scheduled.
Responded to no heat call for 10+ year old LP furnace. Diagnosed and repaired burnt wiring connections to blower motor using new adapter connectors, restoring system operation. Noted significant cracking of burner plate and advised customer that equipment is approaching end of useful life; provided quote for replacement furnace as requested.
Completed maintenance service on Goodman forced air LP gas furnace. Performed comprehensive inspection including heat exchanger evaluation with no defects found. Cleaned flame sensor and condensate system; furnace is in good overall condition with no operational issues identified.
Responded to emergency no-heat call where customer reported smoking and flames inside their aging boiler. Investigation revealed combustion issues caused by insulation material that had been pulled into the burner orifice area by a rodent, preventing proper burning. Removed insulation debris, performed standard boiler service, and cleaned flame sensor to restore proper operation. System functioning normally upon departure but recommended replacement of pilot assembly if intermittent pilot issues persist.
Completed annual maintenance tune-up on 17-year-old high-efficiency Munchkin boiler system. Identified one leaking pipe in the hydronic distribution network requiring repair. Provided customer with requested quotes for boiler replacement, duct cleaning, and water softener installation due to aging equipment condition. Referred to comfort advisor for follow-up on upgrade options.
Performed semi-annual maintenance on Lennox heat pump system per Family Rewards agreement. Conducted complete tune-up on electric heat and heat pump components with all electrical connections testing within specifications. Replaced dirty filter, verified proper operation in both standard and emergency heat modes with acceptable temperature rises (40° and 45° respectively), and inspected indoor air handler and outdoor condensing unit with no issues found.
Performed comprehensive furnace tune-up service on residential system. Inspection revealed clean filter and proper gas pressures with temperature rise of 45 degrees. Noted blower wheel accumulating dirt with mechanical play; all electrical components including capacitor tested within specifications. Heat exchanger inspection showed no compromises. System tested and monitored for 20 minutes with normal operation. Customer informed about blower motor condition and future repair recommendations.
Responded to service call for noisy boiler with water leakage. Diagnosed and addressed three issues: leaking condensate pump, vibrating pipe, and low water level in system. Completed temporary repairs; customer has requested follow-up service for boiler cleaning and replacement of auto fill and backflow preventer.
Completed routine maintenance on IBC boiler system including disassembly, thorough cleaning of heat exchanger and flame sensor, and system flush. Verified proper operation post-service with boiler functioning optimally. Documented exterior drainage configuration with photo for service records.
Completed annual furnace tune-up on 23-year-old FRP unit for rewards member. Inspected and verified proper operation of the heat pump system including air handler, electric heat components, and outdoor condenser unit. All equipment functioning properly despite age (2002 installation). System receives limited use due to middle unit handling primary heating/cooling load for the residence.
Responded to service call for 1-year-old electric water heater leaking from bottom. Inspection revealed water actively streaming from brass valve connection on supply line with mineral buildup indicating ongoing leak. Determined tank failure requires complete replacement. Informed homeowner of warranty options through original retailer (Home Depot) as unit was not installed by our company.
Replaced damaged hose bib with new code-compliant unit due to freeze break damage on backside. Addressed pressure tank issues by installing WX203 Wall Troll pressure tank and replacing associated piping after diagnosing air leak causing pressure retention problems. Additionally installed new icemaker water supply line that was previously non-existent.
Responded to intermittent no-heat call with system locking out on 12-flash code (igniter relay failure) after 10-15 minutes of operation. Investigated system that was short cycling and failing to light. Increased fan speed and temporarily removed filter which improved operation. Inspected heat exchanger and identified cracked AC drain pan. Advised customer that control board replacement may be necessary if issue persists and provided estimate.
Responded to no heat complaint on 1-2 year old furnace. Diagnosed condensate backup causing pressure switch to disengage and prevent ignition. Cleaned condensate line to restore proper drainage. Identified exhaust pipe leaking at connection point sealed with improper black tape. Provided repair options for exhaust pipe to homeowner. System operational after service.
Responded to call regarding no hot water. Diagnosed and replaced failed zone valve for boiler system. Found system water level critically low, refilled to proper operating level. Cycled system to confirm proper operation, verified hot water restoration, and noted quieter system operation after service.
Inspected customer's water softener system following recent home purchase. Diagnosed salt bridging issue in brine tank with caked salt deposits at bottom. Observed active flow indicator light. Examined gas line components including Watts FBV-3C valve and associated copper piping connections. Provided operational guidance to new homeowner on proper system maintenance for intermittent cabin use.
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