To get assistance with your HVAC and plumbing repairs, maintenance, and installations, look no further! To see what our satisfied customers think about our HVAC and plumber services in Pepin, WI, read our reviews below.
Performed complimentary tankless water heater descaling service and heat exchanger flush. System inspection revealed components in good condition. Discussed water treatment options with homeowner and scheduled water care advisor consultation for the following week.
Performed scheduled preventative maintenance on late-model Daikin furnace system. Conducted comprehensive inspection with no issues detected; equipment in excellent condition with clean internal components. Provided customer with replacement air filter as part of regular rewards maintenance agreement.
Responded to no hot water complaint affecting upstairs shower only. Inspected chrome faucet valve assembly and determined faulty cartridge preventing proper temperature regulation. Provided estimate for cartridge replacement to restore normal hot water function to shower while maintaining existing functionality at lavatory sink.
Responded to no heat complaint but identified actual issue was isolated to hot water supply in upstairs bathtub, not boiler-related. Verified water heater operational with both elements functioning properly and confirmed hot water available at other fixtures. Issue diagnosed as plumbing fixture problem; arranged for qualified plumber to address bathtub fixture repair.
Inspected oil furnace after customer reported soot throughout house following service by another company. Found incorrect nozzle size had been installed previously, causing extensive soot accumulation in mechanical room, clean-outs, burn chamber, and chimney. Tagged out and shut down furnace due to safety hazards from improper venting through baro damper. Advised customer that heat exchanger replacement would be required and recommended chimney cleaning; scheduled consultation for gas furnace conversion options.
Responded to no-heat call for 10-year-old LP boiler system displaying ignition fault/lockout. Discovered severely plugged heat exchanger which was cleaned as part of a maintenance kit installation. After cleaning, identified and resolved combustion issues likely caused by either gas mixture changes following recent LP tank filling or previous throttle screw adjustment. Made necessary throttle screw adjustments to properly calibrate combustion on both low and high fire. Verified proper system operation for 20 minutes with stable ignition and performance restored.
Responded to customer complaint of furnace not maintaining desired temperature. Inspected Lennox system, verifying LP supply, checking components, ensuring proper condensate drainage, and confirming clear venting. Observed slightly dirty filter but determined this was likely not causing the issue. After 20-minute test run, system operated without problems. Installed customer's new filter and advised to monitor for recurrence.
Responded to no heat emergency call. Diagnosed faulty control board in furnace system as evidenced by visual inspection of circuit components. Submitted parts order form for replacement control board to restore heating functionality.
Responded to service call for leaking 80-gallon electric water heater (2023 Home Depot model). Determined unit was not repairable. Installed ball valve on cold water supply line to enable isolation of the water heater. Documented electrical panel configuration and existing plumbing setup with photographs. Recommended replacement with appropriate commercial model electric water heater.
Responded to no heat complaint at customer's café. Diagnosed York furnace showing fault code 57 (pressure switch failure) that persisted even in fan-only mode. Found severely clogged 14x14x1" filter that customer was unaware of, significant water accumulation around unit from leaking water heater, and evidence of multiple previous repairs. After unsuccessful attempts to jump terminals and power the blower with 24V, customer was advised to contact plumber for water heater leak and schedule follow-up for either component replacement or full system replacement consultation.
Replaced customer's existing toilet with new ADA-compliant elongated comfort height toilet as requested. Customer reported previous toilet had persistent flushing issues with flapper remaining open. Installed two-piece model with enhanced flushing power to address customer's concerns about performance.
Responded to no-heat call for 20+ year old furnace where fan was operating but unit failed to ignite. Diagnostic testing revealed a failed ignition transformer. Replaced ignition transformer with customer approval and verified proper system operation through test cycling. Furnace now ignites normally and is functioning correctly.
Responded to recurring leak issue from customer's soaking tub that was draining into mechanical room. Diagnosed that sump pump vent required extension. Successfully extended the vent pipe vertically to correct the problem, eliminating water leakage.
Responded to drainage issue where kitchen drain pipe was initially damaged during snaking procedure. Discovered a broken 90-degree elbow fitting in basement area below dishwasher. Completed repairs by removing damaged cast iron section and re-piped the affected area with new PVC materials to restore proper drainage function.
Diagnosed and repaired Navien boiler showing error code 13 (heating flow switch fault). Found defective flow sensor valve assembly causing intermittent operation failure after 8-12 hours of run time. Replaced flow switch assembly and verified proper system operation with no additional fault codes during extended test cycle.
Corrected leaking tub issue by identifying improperly connected waste line. Removed redundant indirect waste piping that was incorrectly left in place on freestanding tub installation. Capped waste line and ensured proper direct connection to drain for complete resolution of leak.
Replaced outdated plumbing components in kitchen, including installation of new water shut-off valve and supply line for dishwasher connection. Removed existing disposal unit and installed new garbage disposal with proper connections to sink drain system. All systems tested and functioning properly after service.
Performed geothermal system maintenance per membership agreement. Diagnosed system locked out on low pressure fault code. Tested pressure sensor continuity and performed board jump test - both confirmed control board failure rather than actual low pressure condition. Arranged for replacement control board to be ordered through Parts department, noting potential warranty coverage.
Performed annual maintenance on two residential heating systems: 10-year-old boiler and 11-year-old furnace under rewards membership program. Disassembled and cleaned ultra boiler heat exchanger in main house, replaced customer-supplied humidifier water panel and filters. Restored disconnected thermostat to proper operation. At cottage, serviced furnace by cleaning flame sensor and condensate components, and performed standard boiler maintenance without disassembly as inspection indicated minimal fouling. All systems verified operational upon completion.
Performed annual furnace tune-up on 1-year-old FRP unit. Identified and repaired condensate leak at trap by applying silicone. Noted severely dirty filter (unchanged for over 1 year), advised customer to replace. All electrical components tested within specifications, heat exchanger inspected with no compromises found. Verified proper LP gas pressures with 45-degree temperature rise and confirmed normal system operation after repair.
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