Our team of qualified local plumbers and contractors provides remarkable plumbing, air conditioning, HVAC, and electrical repair services for New Richmond, Wisconsin, and its surrounding areas. We’ve been serving the area since our company’s founding in 1959. That’s over 60 years in the community!
We’ve seen New Richmond grow from a rural farming community to a bustling town. We’ve grown a bit since then too. While our team is quite a bit bigger, we still offer the same quality HVAC and plumbing expertise that built our reputation in the community.
HVAC in Wisconsin & Minnesota
Our climate in the Midwest is considered one of the most extreme in the United States. Hot, humid summers paired with subzero winter temperatures mean your home’s HVAC system must be ready for anything.
Our HVAC experts can help you choose the best HVAC system for your home and ensure your equipment is sized correctly to efficiently heat and cool your home.
We install, repair and maintain:
Whether you are installing a whole new HVAC system in your new home or are simply replacing an existing unit, our team of trained technicians is here to help.
Heat pumps in Wisconsin
Heat pumps are an eco-friendly HVAC option that provides heat and cooling on a single system. They work using the refrigeration cycle. On cooling mode, they work just like a traditional AC system, taking the warm air from inside your home and sending it outside.
However, heat pumps are capable of running in reverse. This means they can provide heat as well. They do this by finding heat in the ambient air outside and moving it inside. While this seems like it would be impossible in Wisconsin, heat pumps have specialized technology that allows them to provide heat in our subzero temperatures.
Heat pumps have lower operation costs than traditional furnaces because they don’t have to “create” heat; they simply move it from one area to another. You can rely on a heat pump in Wisconsin but you have to have the right one. The heat pumps that work great in Florida don’t work for us.
Our team of technicians offers innovative AC and heating repair services for homeowners in New Richmond, Wisconsin, and has a variety of heat pump options available for you. We can help you find a system that is rated for low temperatures.
Humidity concerns
Our part of Wisconsin experiences humidity extremes in the summer and the winter. Wisconsin homes often need something to regulate humidity levels. Both high and low humidity can cause home damage and health concerns if they aren’t taken care of.
Our technicians are trained to handle indoor air quality concerns. Along with ventilation considerations, we install whole-home humidifiers and dehumidifiers to keep your home safe and comfortable.
Water heater installations
As a combined HVAC and plumbing company, we handle all aspects of water heater installation, maintenance, and repairs. Whether you are looking for a traditional tank heater or an eco-friendly tankless design, our team of local plumbers in New Richmond, Wisconsin has you covered.
Preventative maintenance plans
Our team offers maintenance plans for all your HVAC and plumbing equipment. While we recommend an annual tuneup for most HVAC equipment, we can show you maintenance that you can do yourself and save yourself a bit of money.
Hurlburt’s goal with preventative maintenance is to find and address small problems before they have the chance to become big ones.
Recommended preventative maintenance that you can do yourself:
Change your furnace filter regularly
Keep your AC coil clean and free of debris
Flush your water heater tank
Dust and vacuum return and supply grills
Regularly inspect outdoor water faucets for leaks
We want to help you get the most out of your HVAC and plumbing equipment. While we are in the business of new installs and replacements, we aren’t here to sell you something you don’t need. With proper preventative plumbing, cooling, and heating maintenance, we can ensure your HVAC and plumbing systems last for years to come.
Reliable plumbing services
Whether you need to fix a leaky faucet or a clogged drain or you are overhauling your entire plumbing system, we are here to make sure the job is done right.
Bathroom fixtures (faucets, sinks, toilets, tubs and showers)
Eco-friendly toilets
Stove, dryer, and fireplace gas lines
Garbage disposals
Water treatment systems (water softeners, water purifiers, water filtration)
Reverse osmosis systems
Water heaters
Sump pumps and backflow devices
Garage hose bibs
Laundry tubs and faucets
24/7 emergency service in New Richmond
Hurlburt knows that HVAC and plumbing emergencies don’t take vacations. We have technicians on call 24/7 in the New Richmond area to attend to your home emergencies.
Recent Jobs and Reviews in New Richmond, WI
Job Locations and Reviews
Bryson E.Checked in
Responded to service call for Gerber shower cartridge replacement. Attempted installation of pre-ordered replacement cartridge but discovered incorrect part had been ordered for the valve assembly. Removed the incorrect cartridge, reassembled the original cartridge components, and reinstalled to restore functionality. A new replacement cartridge with correct specifications has been ordered for future installation.
New Richmond, WI 54017
Xavier C.Checked in
Responded to no-cool complaint on 2020 Bryant system running continuously without reaching setpoint. Upon arrival, system was maintaining 73°F and operating normally. Performed diagnostic testing which revealed proper system operation with 16-degree temperature split across evaporator coil, adequate refrigerant charge, clean air filter, and unobstructed return air pathways. Thermostat accuracy concerns were noted following recent battery replacement. All system parameters tested within normal operating range with no deficiencies identified at time of service.
New Richmond, WI 54017
Nick J.Checked in
Replaced failed water heater with new 50-gallon natural gas power vent unit installed in same location as existing equipment. Installation included all necessary connections to gas line, water supply, venting system, and electrical components. Permit obtained and work completed to code specifications.
New Richmond, WI 54017
Kegan M.Checked in
Responded to no hot water complaint on 50-gallon natural gas water heater. Upon inspection, identified failed pilot assembly preventing proper ignition and discovered pinhole leak in tank. Bradford White water heater manufactured in 2009 deemed beyond economical repair due to tank integrity compromise. Documented equipment condition with photographs and provided estimate for complete water heater replacement.
New Richmond, WI 54017
Nate S.Checked in
Responded to no-cool complaint on 5-year-old Goodman GSX130241FA system where outdoor condenser unit failed to activate when thermostat was set to cooling mode. Upon inspection, discovered the common wire (C-wire) was disconnected from the furnace control board, preventing proper communication between thermostat and outdoor unit. Reconnected C-wire to control board terminal, verified proper voltage at thermostat, and tested system operation through complete cooling cycle. Condenser unit activated properly, and system returned to normal cooling function.
New Richmond, WI 54017
Xavier C.Checked in
Responded to no cooling complaint on Goodman outdoor condensing unit. System diagnostics revealed low refrigerant charge. Added refrigerant to manufacturer specifications and restored proper cooling operation.
New Richmond, WI 54017
Trent L.Checked in
Performed second opinion diagnostic on commercial rooftop unit reported to have failed compressor. Upon inspection and system startup, confirmed compressor is grinding internally and failing to adequately pump refrigerant, resulting in insufficient cooling capacity. Unit is approximately 20 years old, contains obsolete R-22 refrigerant, and shows significant exterior weathering and rust deterioration. Discussed repair versus replacement options with property owner, who requested pricing for both compressor replacement and complete unit changeout given the age and condition of existing equipment.
New Richmond, WI 54017
Roger M.Checked in
Completed scheduled maintenance on 10-year-old residential air conditioning system. Found dirty air filter and capacitor reading out of acceptable tolerance range. Replaced air filter and installed new capacitor to restore system to proper operating specifications. Unit now operating within manufacturer guidelines with no additional issues identified.
New Richmond, WI 54017
Roger M.Checked in
Responded to service call for non-functioning air conditioning system. Performed comprehensive 12-point AC tune-up on Daikin HVAC system including indoor air handler and outdoor condenser unit. Inspected all system components, verified refrigerant levels, tested electrical connections, examined condensate drainage, and confirmed proper airflow throughout the system. All equipment found to be operating within manufacturer specifications with no issues identified. System restored to normal operation with thermostat responding correctly to temperature setpoint adjustments.
New Richmond, WI 54017
Kegan M.Checked in
Responded to emergency service call for flooded basement conditions. Upon arrival, inspected sump pump system and identified failure of temperature and pressure relief valve on water heater as source of flooding. Replaced faulty TP relief valve with new code-compliant unit, tested for proper operation and verified no additional leaks in plumbing system.
New Richmond, WI 54017
Trent L.Checked in
Performed comprehensive AC tune-up and inspection on 21-year-old R-22 system for homeowner preparing property for sale. Verified evaporator drain line was draining properly and replaced air filter with owner-supplied filter. Inspected outdoor unit electrical components including capacitor and contactor, both testing within acceptable parameters. System startup confirmed proper operation with 17-degree temperature split across evaporator coil. Unit cooling effectively with all components functioning as designed at time of service.
New Richmond, WI 54017
Kyle F.Checked in
Responded to recurring mainline sewer backups caused by foreign objects, sludge, dirt, and heavy corrosion buildup. Performed high-pressure jetting to remove initial debris and obstructions from the mainline, then utilized Picote milling equipment to mechanically remove scale and corrosion from pipe walls. Completed secondary jetting to flush remaining scale and debris, successfully clearing the line with 99% of all material removed and no foreign objects remaining. A separate estimate for mainline repair will be provided due to the severity of corrosion and scale buildup observed during cleaning operations.
New Richmond, WI 54017
Xavier C.Checked in
Completed comprehensive maintenance service on 4-year-old Lennox furnace and air conditioning system. Performed thorough system inspection including filter check, temperature split verification, and outdoor unit cleaning. All components operating within normal parameters with no issues or concerns identified at time of service.
New Richmond, WI 54017
Kegan M.Checked in
Responded to low water pressure complaint in shower/tub area. Diagnosed faulty Gerber shower cartridge as the cause of reduced water flow. Removed existing cartridge and installed replacement unit to restore proper water pressure to the shower fixture.
New Richmond, WI 54017
Kyle F.Checked in
Responded to third mainline backup with toilet bubbling during washing machine drain cycle. Video inspection revealed toilet paper blockage at 15-foot mark, consistent with previous two service calls. Camera inspection identified significant deterioration of mainline pipe with dirt and debris intrusion indicating bottom pipe degradation and pitting in final section before septic connection. Despite previous hydro-jetting services, soil infiltration persists, confirming structural pipe failure. Cabled mainline to restore drainage flow. Advised property owner to avoid flushing any solid waste as deteriorated pipe section prevents solids from reaching septic system. Scheduled follow-up appointment to provide replacement estimates and discuss permanent repair options for failing drain line section.
New Richmond, WI 54017
Xavier C.Checked in
Performed warranty inspection on residential furnace system following previous diagnostic visit. Confirmed heat exchanger failure through visual inspection and documentation. Accessed internal components by removing furnace cabinet panels to examine burner assembly, gas valve, heat exchanger surfaces, and blower motor assembly. Captured detailed photographic documentation of failed heat exchanger and overall unit condition showing internal wiring, gas connections, and mechanical components. Submitted warranty claim information and technical documentation to parts department for manufacturer review and heat exchanger replacement authorization under existing warranty coverage.
New Richmond, WI 54017
Andrew M.Checked in
Completed kitchen sink drain repipe by removing existing drain piping and installing new PVC drain line from the kitchen sink through to the basement level. Connected the new drainage system to existing PVC piping in the basement, tied into the existing vent stack, and installed an Air Admittance Valve (AAV) to ensure proper drainage and venting. All connections were secured with appropriate couplings and fittings, and the system was tested for proper flow and leak-free operation.
New Richmond, WI 54017
Alex B.Checked in
Responded to a basement flooding emergency caused by a mainline backup in a septic system. Upon arrival, scoped the main sewer line from the front cleanout to the septic tank and confirmed the line to the septic was clear. Performed a flush test which revealed no water was reaching the septic tank, confirming an internal mainline blockage between the house and the point of inspection.
Cabled the mainline from the basement floor drain and successfully extracted multiple wet wipes causing the obstruction. Verified initial clearance and proper drainage flow. To ensure complete removal of all debris and remaining wipes, performed hydro-jetting of the entire mainline from the basement to the septic tank. Conducted final verification testing to confirm full water flow to the septic tank and complete restoration of drainage system function. Basement flooding issue resolved with no remaining blockages detected.
New Richmond, WI 54017
Kegan M.Checked in
Responded to ceiling leak with steady drip reported by customer. Located source in attic space where faulty push fittings on PEX water lines were causing water infiltration. Replaced two defective push fittings with new fittings to restore proper seal and prevent future leaks. Additionally sealed tub drain to ensure complete water-tight integrity of plumbing system.
New Richmond, WI 54017
Xavier C.Checked in
Completed comprehensive air conditioning tune-up and inspection on newer system. Verified all components are clean and operating within normal parameters. Smart thermostat displaying proper temperature readings and system cycling correctly. Inspected air filter showing good condition with proper airflow direction. Customer reported failed bathroom exhaust fan during visit; provided estimate for replacement unit.
“Mark was very pleasant to work with! He was on time and took care of my plumbing needs efficiently and effectively. I would definitely use him again for any plumbing issues I may have. I have been using Hurlburt for all of my heating, plumbing, and electrical needs and have always been satisfied!”
Alison A.
“Great service! Professionals starting from the first person I spoke to on the phone and finalizing with the person who finished the installation and cleaned up after. Staff explained everything well. Highly recommended!!!”
Jessica F.
"Outstanding service as always! Hurlburt goes above and beyond for their customers. We got scheduled right away, and Shawn did a great job. I will continue to use these guys for everything!!!"
Nicole T.
"Our technician Mike was just awesome. Took the time to show me what he was doing and explained why he was doing it. Gave me an honest evaluation of my situation. You can’t go wrong with Hurlburt and the work ethics of the employees."
Jean C.
Trevor came to service our AC unit. Very happy with his work. Trevor was friendly and knowledgeable, and got our issue fixed quickly. Hurlburt Heating and Plumbing is a great company to work with."
Debbie L.
"Hurlburt has helped us out with both plumbing and HVAC services in the past and have always done a great job. All their technicians, especially Mark, have been kind, professional, and quick with service!"
