Heating, Cooling, & Plumbing Services in Arkansaw, WI

Responded to no heat call for a 20-year-old furnace system. Upon inspection, found pilot light extinguished. Performed comprehensive heat exchanger evaluation with no defects detected. Replaced faulty thermocouple and observed initial pressure irregularities with flames that stabilized after service. System now operating properly; customer informed about upcoming advisor visit scheduled for next week.

Diagnosed 14-year-old GeoComfort heat pump system that was not heating or cooling and tripping breaker. Inspection revealed compressor shorted to ground. Prepared estimate for complete replacement of compressor assembly including new compressor, wiring harness, capacitor, contactor, and TXV with dryer.

Responded to customer concern regarding high electric bill potentially caused by water heater. Inspected A.O. Smith ProLine commercial grade electric water heater installed in 2019. Performed amperage testing and confirmed unit was not drawing power as it is currently being heated by customer's wood stove. Verified water heater is not contributing to increased electrical consumption.

Performed scheduled maintenance on Lennox furnace system. Inspected and tested all components according to manufacturer specifications; unit was firing properly with no operational issues identified. Also examined outdoor AC condensing unit, which showed typical seasonal debris accumulation.

Diagnosed and repaired oil furnace no-heat issue caused by kinked fuel line restricting proper fuel flow from underground tank. Repaired the kinked line and tested furnace operation, which ran properly for 20 minutes after repair. Advised customer that persistent issues may require service of underground tank fittings.

Performed routine furnace tune-up on 10-2 unit of unknown age. Inspection revealed crack in heat exchanger's center cell approximately halfway up above the eyelet, and rusting combustion blower tabs requiring future replacement. Tagged out furnace with advisory letter while maintaining operational status. Documented damage with photos showing the cracked heat exchanger and corrosion on the blower assembly. Provided customer with repair versus replacement options.

Technician identified a disconnected exhaust pipe from the furnace with significant rust deterioration and structural failure. Inspection revealed the original installation was incomplete, as not all venting components were properly replaced. Temporary evaluation completed and parts order submitted for appropriate venting materials. Return service scheduled to complete the necessary exhaust system repairs.

Responded to no-heat call for furnace that had been serviced previously. Diagnosed high pressure switch failure due to frozen intake pipe. Found exhaust and intake pipes terminating improperly in window well with missing elbow that customer had removed during summer renovation. Installed 12" pipe section with proper elbow configuration to prevent flue gas recirculation and intake freezing. Verified restored differential pressure readings and confirmed furnace now operating correctly with proper heat output.

Responded to no heat call for 5-year-old Lennox furnace exhibiting lockout condition due to pressure switch calibration failure. Diagnosed improper furnace pitch causing secondary heat exchanger condensate leakage. Corrected installation pitch per manufacturer specifications, cleaned pressure switch lines, and replaced pressure switch assembly due to potential corrosion from moisture exposure. Verified proper operation through multiple test cycles with continuous monitoring.

Responded to no heat complaint for 10-year-old geothermal system. Diagnostic inspection revealed frozen coaxial heat exchanger with significant loop field pump imbalance - one pump running excessively hot while the other was ice cold. System appears to be original installation. Informed occupant of findings and recommended contacting the original installer (Water Source) for specialized geothermal service as we are not currently accepting new geothermal customers.

Responded to service call for 3-year-old Lennox furnace with failed PVC venting. Discovered PVC exhaust pipes had overheated and collapsed due to proximity to customer's woodstove. Documented damage with photos and completed temporary repairs. Submitted work order for installation team to relocate venting to safer location away from heat source, with proposed new location marked on exterior wall.

Performed comprehensive tune-up maintenance on 26-year-old boiler and 11-year-old Lennox furnace as part of rewards maintenance agreement. Inspected and serviced Aprilaire humidifier unit connected to the ductwork system. Scheduled follow-up visit required to complete generator maintenance.

Performed routine maintenance tune-up on a 33-year-old Goodman furnace. Inspection revealed blower motor leaking oil and heat exchanger showing signs of wear. Recommended comfort advisor consultation for evaluation of aging system components.

Serviced 17-year-old Goodman high efficiency furnace that was failing to ignite consistently. Diagnosed issue with flame transfer between burners. Thoroughly cleaned all four burners, resulting in proper flame travel and reliable operation. System is now functioning correctly but due to age, recommended comfort advisor consultation.

Responded to no heat call for 2-year-old furnace. Found system switched off at equipment disconnect. Restored power and verified proper operation. Completed scheduled maintenance service, which included inspection of heat exchanger showing signs of corrosion and examination of evaporator coil with visible frost accumulation. Advised customer to cancel separately scheduled maintenance appointment.

Responded to urgent service call regarding thermostat communication error with heat pump. Diagnosed power loss to outdoor unit, tracing issue to tripped breaker with corroded connections and damaged wiring in electrical junction box. Customer opted to address electrical repairs independently. Service confirmed thermostat error was caused by power interruption to heat pump system.

Performed routine maintenance on 27-year-old Goodman 90% efficiency furnace. Inspection revealed cracked heat exchanger inside burners, which was previously replaced approximately 10 years ago. Due to safety concerns with the compromised heat exchanger, recommended complete system replacement.

Responded to a sold repair for a Lennox Model AFU 85 oil furnace to replace a defective single stage control board. Upon inspection, identified additional issues with the air adjustment mechanism affecting proper flame control. Determined that specialized parts may be unavailable for this aging unit and recommended customer consult with sales advisor regarding potential oil furnace replacement options.

Responded to customer complaint regarding excessive noise from 5-year-old Train furnace during startup. Conducted comprehensive inspection including scope examination of heat exchanger which showed no issues. Identified severe rusting on burners and potential combustion blower problems. Provided customer with replacement options for deteriorated components to resolve the noise issue.

Responded to no heat call for LP-fueled furnace. Diagnosed multiple system failures including stuck gas valve preventing fuel flow to burners and out-of-specification capacitors for both blower motor and inducer. Scheduled follow-up appointment with advisor to address additional concerns with inducer and blower motor showing damage from capacitor issues.