Google Rating
4.9
Kimberley Neuenburg
18:21 29 Jun 18
The staff at Hurlburt are very professional and friendly. They listened to what our needs were and installed the right furnace and air conditioner that works perfectly in our home. We are very happy with the product and company. Would highly recommend!
Had Hurlburt plumbers at our house to check on some things again today. They are very personable, professional and timely. Their customer service goes above and beyond. Hurlburt will always be my first call when I need something done!
Tony Brown
15:48 20 Jun 18
We're able to schedule me for a furnace and air conditioning check up and cleaning very quickly, and even called to get my appointment moved up a little earlier. The tech was pleasant and very thorough, more thorough than any other cleaning/inspections I've had in the last 15 years... and replaced a couple start capacitors. Rates seemed a little higher than other places in town in my opinion, but felt warranted given the time spent and the thorough job, and ability to schedule me in just a few days. Only minor disappointment was that I requested both a furnace and air check/cleaning but, as he was finishing up, the tech mentioned he only had me scheduled for the air conditioning service, not both... so I will have the furnace cleaning done in the fall. They did offer to stay and complete the furnace which was nice, but I was ok with scheduling later since I won't be using my furnace until fall anyway, and didn't want to back up other appointments.
Debra Farmer
23:07 21 Jun 18
All personnel are friendly and knowledgeable. They are patient and thorough when explaining and answering questions that I had. Tony G. made sure I was completely satisfied with the work performed as was Paul, who installed the mini-split. Paul cleaned up the area and was helpful in recommending the correct paint/caulking to purchase for blending the gutter color to my siding.
I’m pleased with working with Hurlburt and recommend them.
Tom Malinoski
18:24 13 Jul 18
We called Hurlburt when our AC system gave us a message to call the service technician...so it was a non emergency situation...We set up an appointment for the next morning....very fast. Our technician Ernie was prompt, courteous, knowledgeable,and thourough. Diagnosed the problem, patiently explained the situation and installed the new part and charged a fair price... Now we have a new service company....Hurlburt
Bridget Cramer
21:45 10 Jul 18
We were pleased with how quickly they called us back and how prompt they were with their service. They listened to our needs and swiftly corrected our issue. Happy to refer you to friends and family and we will definitely call you again if we need service.
Howard Hazen
18:07 26 Jul 18
This was our first experience with Hurlburt and I must say it was better than expected. The 2 gentlemen that came arrived when they said they would, a very pleasant surprise! They were very professional and fixed our issue quickly and very well. They were even nice to our dog which can scare most people because she is a St. Bernard. Big bark but very sweet and they even showed her respect. I would recommend these 2 gentlemen to anyone and hope they are the ones who come back to do the rest we asked them about. Thank you so much for your efforts!!!
Andrew Schrader
20:22 22 Jul 18
Mike was great. He called prior to his visit to see if it was able to be resolved over the phone. After hearing more details, he arrived shortly after he contacted me. He was very professional, he let me know what he was doing, and he even showed me a video of what the problem was inside my furnace. He fixed the problem, cleaned up all the mess he made from the repair, and made sure everything was working. Afterwards, he gave me more tips on how I can keep my unit running efficiently by keeping it clean. All this on a Sunday.
Marion Wolfe
20:19 08 Aug 18
The experience was a good one. They were very professional. I was surprised that they could set up an apt. for the next day. The plumber was very good with working around my schedule. He explained things well as I know nothing about plumbing matters. The receptionist, Connie, was very helpful on the phone also.
Kate Goosen
14:51 08 Aug 18
Excellent service. Technicians have always been very professional and thorough. They go over all your options and pricing before any work happens to make sure you know exactly whats being done. We will continue to use Hurlburt for all of our heating and cooling needs!
Kel Roh
00:01 23 Aug 18
Andrew our estimator was awesome! He looked over our house and helped us find not only the right furnace and central air he helped us find the best deal! We got rebates and great service but to mention an INCREDIBLE WATRANTY!!
From the time we spoke to the woman that answered the phone we knew their customer service was amazing! The crew that installed were stellar!
Hurlburts has it all.... great deals, an efficient team and OUTSTANDING customer service! We cannot thank you all enough!
William Acres
16:09 31 Aug 18
Awesome service. Technician was right on time and went straight to work. Had me up and running in 30 minutes, and even cleaned up after himself. The price was fair and I would highly recommend Hurlburt to anyone needing plumbing service.
Ji-Chia Liao
21:55 13 Sep 18
The service of Shawn is amazing . He was very sure of what he is doing and there was no non-sense move at all. The problems are solved immediately. He is a great plumber. I will give him a five star for his services!
Sandy Checkalski
14:17 18 Sep 18
We called and needed an estimate in a very short time, for plumbing work. Connie took my info and made it work! Very happy with their customer service and getting the job done! Will continue using Hurlburt family owned business. Thanks so much!
Stephen Quickert
17:54 28 Sep 18
I needed an inspection of the heater in my recently purchased home. I received the inspection the day after I called; it was quick, but thourough and a very fair price. The technician gave me operating tips and things to be aware of (like the fan bearing noise and could go out in a few years). I will definitely use them again.
Martin Torres
16:15 01 Oct 18
Shawn provided great plumbing service! He is very experienced and easy to talk to. Shawn came out today and fixed my on going leaking and clogging problem from bathroom sink. He’s a great guy! This is my second time using Hurlburt and and they have provided great service and technicians with great customer service!
Mark Winterfeldt
14:45 15 Oct 18
I had been using the company that installed our geothermal unit for yearly maintenance. When I called them this fall they told me that they no longer service geothermal. What?! Thanks for letting me know that.
After a little research I was directed to Hurlbert. Setting up the appointment was easy. The tech called me before he came to give me a heads up. Oh, by the way, these guys actually come when they say they will come. That’s awesome. Mike was very friendly and courteous. He wasn’t pushy when suggesting service issues. As far as pricing, they are competitive. I will be using them from now on as my geothermal maintenance company.
Odell McElwaine
02:03 19 Oct 18
I believe the people working are genuinely helpful, however they seem to be too busy to be effective. I scheduled a consultation for service, but it wasn't an emergency so I was double scheduled several times and didn't get my consultation for nearly a month. I was promised communication regarding a heating unit that would be helpful for my home, however after several days I am still waiting for the information. Thanks anyway I guess...
Jess Thill
18:04 28 Oct 18
Great weekend emergency service. Tech explained everything in detail. Timely visit. In and out in less than an hour. Had everything they needed. Fast and easy payment on site as well.
Shirley Ruesch
15:33 30 Oct 18
Called this company after checking reviews on-line. The receptionist was friendly—always a good sign. I told her I was surprised there were so many excellent reviews, so I decided to try them and hoped I would have the same experience. Shaun came the day and time we set. He gave me his professional opinion which I went with and am pleased I did. It also saved me money. He completed the job in a timely manner and left the area clean! Very kind person as well.
Leanne Lefebvre Larson
18:06 09 Nov 18
This is the second time I've chosen Hurlburt Heating and Plumbing to service my ancient furnace. I continue to be impressed by their timeliness, workmanship and overall customer service. Eddie even waited for me to invite him into my home before he entered and was very professional and friendly through the entire service call. I truly recommend choosing this company.
Dan Miller
17:46 13 Nov 18
Hurlburt Heating & Plumbing was great! The technician arrived on time, was very friendly, and explained what he was doing while he was working.
Their staff on the phone were very polite and understanding about our lack of heat. They gave options and prices right over the phone so there weren't any surprises. Great job!
Melissa Durbin
17:12 14 Nov 18
Andrew at Hurlburt Heating & Plumbing is AWESOME! After having my AC & furnace replaced by the Hurlburt crew this past summer, I needed a cover for my AC unit. Andrew took care of everything! He didn’t just hand the me the cover or have one shipped to my house, but rather he took the time to personaly install it himself. It fits perfectly! Hurlburt has exceeded my expectations, and I would highly recommend them.
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